I am a practising Ontological Coach (https://www.ontologicalcoaching.com.au/) with current clients including C-suite and emerging leaders, start-up founders, hospital medical & administrative teams, and a World Rugby referee. I help them enhance self-awareness and gain deeper insights into themselves and their environments. In so doing, they are able to clarify what is truly at stake and unlock new possibilities for moving forward.

With nearly three decades in financial services, spanning wealth management servicing, private fund administration, securities services, institutional broking, and wealth/fintech, my roles as CEO, COO, Independent Non-Executive Director and other board-level positions, have afforded me a deep understanding of the challenges and opportunities facing today’s C-suite leaders. I have a track record in growing businesses in highly-regulated organisations and optimising business expansion strategies aligned to robust governance frameworks. I have extensive experience interacting with regulators globally both as a leader of regulated businesses as well as exploring business development opportunities in new markets. Combining this with my work as an Ontological Coach, I empower executives to navigate complexity, sharpen their strategic thinking, and drive sustainable success.

I bring an international perspective having lived and worked in Singapore (2000-23), Hong Kong (1998-2000), India (1995-98) and the UK (1986-95, and 2023 to present) with extensive travel across APAC and the US. I am a strong advocate for a diverse and inclusive culture, firmly believing this drives long-term, sustainable and responsible growth.

In my spare time, I am a L2 World Rugby referee with the LSRFUR and relax by cooking, especially “Nyonya / Peranakan” dishes of my birthplace, Penang, Malaysia.

We bring to you the most effective business practices through the medium of coaching, training, and consulting after practical learning, performing, leading, coaching, and training experience in globally renowned brands like Marriott, GF Machining Solutions, Ali Baba Group, Bupa, Malabar Gold & Diamonds, Goodwood Park Hotel, Seibu Prince, ITC, Hilton, Regus, Lazada, ABL Group, Alpla, etc.

Our Service Model: Top Down

1. Coach the Leaders

2. Consult their Problems & Opportunities

3. Train their Teams

Coaching Certifications:

1. Certified Business Coach (from Mindvalley, accredited by ICF and EMCC)

2. Certified EMCC Practitioner Coach

3. Certified Cultural Intelligence Coach

Coaching Programs:

1. High-Performance Coaching

2. Sales Coaching

3. Leadership Coaching

4. Executive Coaching

5. Business Coaching for SMEs & Start-ups

6. Human Skills Coaching

Sales Training Programs:

1. Consultative Selling

2. Trusted Advisor

3. Motivus 3Ps of Sales Negotiation

4. Solution Selling

5. Soft Skills for Sales and Service

Customer Service Experience Program:

1. Customer Service Excellence

2. Customer Experience R&D (Redefined and Designed)

3. Memorable Customer Journey

Bespoke Delivery: 3D Framework

1. D1 - Discover: Here, we understand Skill-set Gaps and Business Needs

2. D2 - Deliver: Here, we delivery bespoke content virtually or in-person

3. D3 - Determine: Here, we follow-up and review the progress to ensure desired outcome is achieved

Regions Served:

1. Singapore (covering South East Asia)

2. India (covering South West Asia)

3. Middle East

4. Africa

5. Australia

6. Europe

7. USA

Some Awards:

1. Most Inspirational Sales and Customer Service Training Provider 2023

2. Most Effective Business Training Consultancy 2023

3. Customer Service Consultancy of the year

Natural Velocity AI Training Centre — Empowering Responsible AI Adoption

The Natural Velocity AI Learning Centre, based in Melbourne, Australia, is a purpose-built training location for practical, human-centred learning across artificial intelligence, robotics, cyber security, meta skills and emerging technologies. It is also key aspect of the Natural Velocity Ecosystem.

In addition to programs delivered at the AI Learning Centre, Natural Velocity provides on-premise training at customer locations and keynote services for conferences, leadership events, and industry forums, ensuring learning and insight can be delivered wherever impact is needed.

The Centre’s mission is to help individuals, teams, and organisations apply AI responsibly and confidently, turning curiosity into capability and experimentation into real-world action.

Rather than offering isolated or purely technical instruction, the AI Learning Centre delivers structured, industry-aligned programs that build leadership capability, governance maturity, and workforce readiness across the AI value chain.

Programs are practical, current, and grounded in real deployments undertaken by Natural Velocity, not theory reflecting the needs of industry, government, startups, and future talent.

Core Program Areas

Corporate and Custom Training

Tailored programs aligned to organisational goals across AI adoption, leadership capability, governance, and emerging technology readiness. Delivered at the Natural Velocity AI Learning Centre or on site at customer locations, enabling contextual, hands on learning embedded in real operating environments.

AI & Generative AI Capability

Programs focused on building practical AI literacy and the safe, effective use of generative AI tools in everyday work. Structured learning journeys support adoption, confidence, and measurable business value.

Human-Centred and Meta Skills

Programs designed to strengthen uniquely human capabilities such as ethical judgement, creativity, empathy, resilience, and critical thinking, skills that become more important, not less, in an AI enabled world.

Applied Technology & Innovation

Hands-on experiences across applied technologies including robotics, drones, creative technology, coding, and innovation sprints. These programs emphasise experimentation, problem-solving, and real-world application in supported learning environments.

Network Effects and Digital Strategy

Training that explores how digital platforms, ecosystems, and network effects create scalable value—helping participants understand how technology, markets, and adoption interact.

Cybersecurity and Advanced Technology Topics

Programs covering cybersecurity fundamentals, machine learning concepts, ethical AI design, and selected advanced technology areas, delivered in formats that prioritise understanding over unnecessary complexity.

Keynote and Event Services

Natural Velocity also delivers high-impact keynote presentations for conferences, executive offsites, and industry events. Keynotes are engaging, accessible, and grounded in real-world experience, exploring topics such as:

• Being human in the age of AI

• Responsible AI adoption and leadership

• Generative AI’s impact on work and decision-making

• The future of skills, creativity, and trust in an AI-enabled world

Each keynote is tailored to audience context, industry, and strategic objectives.

Consulting and Advisory Services

In addition to training and keynotes, Natural Velocity provides hands-on consulting and advisory services to support organisations at critical stages of their AI and emerging technology journey.

Who the AI Learning Centre Supports

The AI Learning Centre strengthens capability across the broader ecosystem, including:

• Leaders, executives, and boards accountable for AI-related decisions

• Organisations and teams seeking responsible, scalable AI adoption

• Startups and scaleups building applied technology capability

• Children, students, and future workforce participants preparing for an AI-first world

Do you have to keep dealing with the same interpersonal problems?

Have you tried training but disappointingly it didn’t lead to the change you were hoping for?

Neupauer Ltd offers tailored Soft Skills Training to help you deal with individual and team problems. Most often, people just want to feel heard and validated. This is why we spend considerable amount of time in discussions and self-reflections which our delegates value. But don't worry, our training isn't about ranting and talking, sessions are carefully facilitated to navigate through problems and challenges delegates face.

Why our approach works?

Delegates don't only get a chance to tell their side of the story but others can hear variety of opinions and ways they deal or even understand each other. This creates a better understanding of individual approaches to problems or tasks.

Contact us if you need help with:

• Interpersonal Conflict within the team
• Improving communicating and team work
• Improving cross departmental communication and understanding
• Creating truly healthy and thriving workplace culture

Neurovitality Ltd specializes in providing impactful, interactive training, consultancy, and coaching that focuses on developing and supporting talent across all business levels. Their offerings include face-to-face, virtual, and tailored online courses, aimed at ensuring retention and fostering talent development within companies. They boast solution-focused, dynamic, and interactive courses leveraging the latest research and proven techniques. The company plays a significant role in supporting a wide range of institutions, including large corporations and non-profit organizations, offering both paid and pro-bono sessions.

Helping people and businesses achieve their next level of excellence through bespoke training. Our client partners tell us they have been coming back to us for over 20 years because of how we take care of them and their learners. Our training covers all aspects of business communication, presentation skills, leadership and management development, team development, negotiation skills, selling skills, leverage AI in business skills, lean manufacturing skills and facilitation skills.

What makes for a top-performing seller? What drives buyers to choose one provider over another? What’s the best way to approach sales training so it leads to real behavior change and performance improvement?

RAIN Group, a global sales training company, strives to answer these questions and more to help you unleash the sales potential of your team.

Headquartered in Boston, we have offices across the US and internationally in Bogotá, Geneva, Johannesburg, London, Mumbai, Sydney, and Toronto. Our global footprint allows us to serve clients locally and all over the world. We’ve helped hundreds of thousands of salespeople, managers, and professionals in more than 75 countries significantly increase sales with sales training and sales performance improvement services.

As an industry-leading sales training company, RAIN Group has been named to both Selling Power and Training Industries' Top 20 Sales Training Companies lists and has won prestigious Stevie awards for Sales Training Practice of the Year and Sales Trainer of the Year. Several RAIN Group clients have been recognised by the Stevie Awards for Sales Training/Coaching Program of the Year.

Who we Are

Established in 2013 by Shann van Rensburg, a seasoned change management specialist, SQ Unlimited thrives on innovative thinking and out-of-the-box solutions. With over two decades of experience leading teams through change in diverse industries such as hospitality, mining, and banking across much of Africa, Shann is passionate about ensuring companies not only survive but thrive in today’s dynamic business landscape. This hands-on experience, coupled with a passion for managing, training, coaching, and studying people, has provided insights to the common thread in human psychology across people and industries.

Why Work With Us

Change is more than just project implementation – it’s a lifestyle. In this ever-evolving landscape, acquiring the skills and resilience to not just cope but lead and thrive is essential for survival and competitiveness. At SQ Unlimited, we’re not just consultants; we’re hands-on partners, ready to roll up our sleeves and dive into the nitty-gritty with you.

Our focus is on building change capability within your organization while working alongside your leaders and teams to realize sustainable change, whether it’s a project, a new approach, or a shift in company culture. We facilitate and coach, fostering strength and resilience to help you navigate the waves of change successfully. Committed to achieving genuine success, we collaborate with businesses to develop targeted change strategies, improving motivation and morale.

Our approach brings an external perspective with an internal mindset, cutting through jargon and academia to simplify change concepts and make them practical for your teams. While we leave a legacy of change leaders within your organization, we’re always just a call away, offering ongoing support, coaching, guidance, and expertise. Let’s make change an adventure worth embarking on together!

Your workforce drives your success. Training and development isn't just an investment—it's essential for sustainable growth, competitive advantage, and long-term cost savings through improved retention.

Strategic staff development delivers substantial returns: enhanced morale and productivity, increased innovation, reduced turnover costs, and closed skills gaps. When employees gain relevant knowledge and capabilities, they directly contribute to achieving your business objectives. Internal talent development also reduces recruitment costs while ensuring your team has the expertise needed to outperform competitors.

Our courses reflect today's dynamic work environment and are delivered by seasoned professionals with real-world expertise. We prioritise interactive, engaging experiences that energise participants and provide practical tools they can immediately implement in their roles and across your organisation.

We partner with you to identify the perfect training solution, so please contact us to discuss your requirements. We'll work with you to identify and refine your needs, and recommend suitable non- accredited courses or programmes, or accredited qualifications as appropriate. We can even create customised courses that maximize your training investment and address your specific business challenges.

Our training, development and coaching will:

• Cultivate talent to drive future business growth

• Deliver measurable improvements in productivity and profitability

• Equip your team with role-specific skills and elevated confidence to drive success in their roles

• Boost employee engagement, motivation, and retention

• Embed your company values and vision throughout your organisation

• Accelerate progress toward your business goals

• Strengthen succession planning capabilities

Our training and coaching services are delivered at our state-of-the-art facilities, nr Colchester Essex, although we are also able to deliver most courses at your choice of location if needed.

Our expert trainers bring real world experience and industry knowledge to our courses, which combined with our flexible, people centric approach is what sets us apart from the competition.

SyncSkills Performance: Empowering Confident Managers in a Digital World

Who We Are:

SyncSkills Performance specialises in developing confident managers and leaders who can thrive in today’s fast-paced, digital, and uncertain work environments.

We equip managers working in international, hybrid, and remote teams with the skills, behaviours, and strategies they need to overcome key challenges, such as:

- Communication barriers

- Distance and team cohesion

- Conflict resolution

- Delegation and accountability

- Effective feedback and performance management

- Our unique behaviour-driven approach ensures that managers not only learn but also apply and sustain positive behaviours in their day-to-day work.

------------------------

Our Approach: The SyncSkills 5-Step Process

1 – Define Purpose: What Does Success Look Like?

We collaborate with you to define what effective behaviours look like for your managers, ensuring a clear and measurable framework for success.

2 – Feedback & Self-Assessment

Participants receive diagnostic feedback on their current strengths and areas for improvement, creating a tailored plan for personal and professional growth.

3 – Targeted Development & Practice

Online facilitated workshops designed to be time-efficient and high-impact

Practice and rehearsal of real-life conversations and scenarios in a safe virtual environment

Application-focused learning that mirrors real-world challenges

4 – Reflection & Implementation

Individual action planning for real-life application

Support through manager-led coaching or 1:1 coaching sessions to embed learning

5 – Evaluation & Measured Impact

Final behavioural assessment to measure progress

ROI report for businesses, showcasing tangible performance improvements

----------------------------------------

Why SyncSkills? What Makes Us Unique?

✅ Behaviour-Based Learning for Real Impact

Our training is rooted in behavioural science, ensuring real-world change rather than just knowledge transfer.

✅ Active, Practical & Immersive Learning

70% of our facilitated sessions involve activity-based learning, providing hands-on experience through structured practice and guided reflection.

✅ Safe, Trust-Based Learning Environments

We create virtual spaces where participants feel secure, fostering authentic communication and effective learning.

✅ Experts in Digital Collaboration

We specialise in leveraging digital tools to create seamless and effective learning experiences, ensuring managers can lead effectively in remote and hybrid settings.

✅ Multilingual Delivery & Global Accessibility

We facilitate sessions in English, French, German, Spanish, Italian, Russian, and Portuguese, accommodating multiple time zones to support international teams.

✅ Focus on Feedback & Application

We prioritise continuous feedback, ensuring managers can improve, iterate, and implement their learnings effectively.

✅ Building Peer Networks

Participants connect with colleagues facing similar challenges, enabling peer learning, support, and shared best practices.

------------------------------------------------------------------------------

Key Challenges Managers Face in Hybrid & Remote Work

💬 Communication Barriers & Misalignment

Remote and hybrid work can distort interactions, leading to misunderstandings, lack of clarity, and disengagement.

⚡ Difficult Conversations & Conflict Management

Managers often struggle with performance issues, giving feedback, and handling conflict in virtual spaces.

🔄 Lack of Accountability & Delegation Struggles

Without clear frameworks for responsibility, ownership, and goal-setting, performance can suffer.

🚀 Engagement, Trust & Collaboration Issues

Remote work amplifies traditional workplace challenges, making it harder to build trust, connection, and team cohesion.

📉 Business Risks of Poor Leadership in Remote Teams

High employee turnover → Increased recruitment costs & loss of talent

Low engagement & resistance to change → Reduced innovation & adaptability

Blame culture & lack of ownership → Reduced team effectiveness

Burnout & mental health challenges → Increased absenteeism & performance decline

Our Impact: Enabling Growth & Performance in Remote Work Environments

----------------------------------------------

At SyncSkills Performance, we are passionate about empowering managers and teams to thrive in remote and hybrid work.

✅ Fostering a performance-driven mindset in international teams

✅ Helping organisations unlock the potential of unconventional talent

✅ Creating inclusive opportunities for professionals to advance their careers, regardless of location or personal circumstances

At the core of our work, we prioritise measurable impact for both learners and organisations—because great managers build great teams, and great teams drive business success.

Research & Evidence: Why Behavioural Training Matters for Remote Leadership

📊 The International Labour Organization (ILO) (2021) found that managers overseeing remote teams struggle with trust, feedback, and engagement, highlighting the need for results-based approaches and regular diagnostic assessments.

📉 Eurofound (2022) reported that hybrid and remote managers often lack effective tools to measure performance and provide meaningful feedback, making behavioural training essential.

These findings reinforce the critical need for structured behavioural training to equip managers with the skills to lead confidently in today’s evolving workplace.

Talent Hacks is a management consultancy team that believes that all problems stem from poor communication. By focusing on the individuals, we bring the "I" back in team, aligning personal direction with team goals and optimizing the team dynamics of the particular people people involved, delivering boosted performance and morale.

We offer solutions ranging from long-term hybrid programs to quick and easy, off-the-shelf online courses that use a unique approach to tailor content specifically to the personality and learning style of each user.

All of our programs implement our edutainment methodology. We know that people cannot learn when bored so we maximize the fun through games, interactions and high production "Netflix style" video content, creating a truly engaging journey.

Lastly, we offer what we term as "hacks" which are immediate, applicable and directly relevant behavioural tips that be instantly be applied at work, allowing participants to create direct positive impact for themselves and their teams.

The Negotiation Initiative focuses on enhancing negotiation skills through cultural intelligence, emphasizing the ability to navigate intellectual, emotional, and cultural differences. Their unique selling point is the integration of cross-cultural intellect with traditional negotiation training, providing pragmatic, data-reinforced frameworks. They offer short, focused training programs designed to improve strategic relationships and leadership skills in a global context.