FAQ 

My user account

How do I create an account?

How do I change my password?

What is a premium account?

What kind of support is available for Training Buyers throughout the process?

How do I leave a review for a training provider after completing a course?

My training provider account

My company is already on your platform but I didn't add it

How can I create a profile as a Training Provider on the platform?

What should I do if the subjects I train are not listed?

How can I edit a review?

I cannot save my profile

General

How does the Training Marketplace generate revenue if the service is free?

How are training providers ranked on the platform?

How do I book a training course?

How does the matching algorithm work to connect buyers with the right training providers?

Can I customize my search for training providers based on specific criteria?

What is the cost of a premium subscription and what are the benefits?

What types of training providers are welcome on the platform?

How do i report error?

Coming-Soon Features

Trainer calendar sync – Q3 2025