SyncSkills Performance

SyncSkills Performance: Empowering Confident Managers in a Digital World

Who We Are:

SyncSkills Performance specialises in developing confident managers and leaders who can thrive in today’s fast-paced, digital, and uncertain work environments.

We equip managers working in international, hybrid, and remote teams with the skills, behaviours, and strategies they need to overcome key challenges, such as:

- Communication barriers

- Distance and team cohesion

- Conflict resolution

- Delegation and accountability

- Effective feedback and performance management

- Our unique behaviour-driven approach ensures that managers not only learn but also apply and sustain positive behaviours in their day-to-day work.

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Our Approach: The SyncSkills 5-Step Process

1 – Define Purpose: What Does Success Look Like?

We collaborate with you to define what effective behaviours look like for your managers, ensuring a clear and measurable framework for success.

2 – Feedback & Self-Assessment

Participants receive diagnostic feedback on their current strengths and areas for improvement, creating a tailored plan for personal and professional growth.

3 – Targeted Development & Practice

Online facilitated workshops designed to be time-efficient and high-impact

Practice and rehearsal of real-life conversations and scenarios in a safe virtual environment

Application-focused learning that mirrors real-world challenges

4 – Reflection & Implementation

Individual action planning for real-life application

Support through manager-led coaching or 1:1 coaching sessions to embed learning

5 – Evaluation & Measured Impact

Final behavioural assessment to measure progress

ROI report for businesses, showcasing tangible performance improvements

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Why SyncSkills? What Makes Us Unique?

✅ Behaviour-Based Learning for Real Impact

Our training is rooted in behavioural science, ensuring real-world change rather than just knowledge transfer.

✅ Active, Practical & Immersive Learning

70% of our facilitated sessions involve activity-based learning, providing hands-on experience through structured practice and guided reflection.

✅ Safe, Trust-Based Learning Environments

We create virtual spaces where participants feel secure, fostering authentic communication and effective learning.

✅ Experts in Digital Collaboration

We specialise in leveraging digital tools to create seamless and effective learning experiences, ensuring managers can lead effectively in remote and hybrid settings.

✅ Multilingual Delivery & Global Accessibility

We facilitate sessions in English, French, German, Spanish, Italian, Russian, and Portuguese, accommodating multiple time zones to support international teams.

✅ Focus on Feedback & Application

We prioritise continuous feedback, ensuring managers can improve, iterate, and implement their learnings effectively.

✅ Building Peer Networks

Participants connect with colleagues facing similar challenges, enabling peer learning, support, and shared best practices.

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Key Challenges Managers Face in Hybrid & Remote Work

💬 Communication Barriers & Misalignment

Remote and hybrid work can distort interactions, leading to misunderstandings, lack of clarity, and disengagement.

⚡ Difficult Conversations & Conflict Management

Managers often struggle with performance issues, giving feedback, and handling conflict in virtual spaces.

🔄 Lack of Accountability & Delegation Struggles

Without clear frameworks for responsibility, ownership, and goal-setting, performance can suffer.

🚀 Engagement, Trust & Collaboration Issues

Remote work amplifies traditional workplace challenges, making it harder to build trust, connection, and team cohesion.

📉 Business Risks of Poor Leadership in Remote Teams

High employee turnover → Increased recruitment costs & loss of talent

Low engagement & resistance to change → Reduced innovation & adaptability

Blame culture & lack of ownership → Reduced team effectiveness

Burnout & mental health challenges → Increased absenteeism & performance decline

Our Impact: Enabling Growth & Performance in Remote Work Environments

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At SyncSkills Performance, we are passionate about empowering managers and teams to thrive in remote and hybrid work.

✅ Fostering a performance-driven mindset in international teams

✅ Helping organisations unlock the potential of unconventional talent

✅ Creating inclusive opportunities for professionals to advance their careers, regardless of location or personal circumstances

At the core of our work, we prioritise measurable impact for both learners and organisations—because great managers build great teams, and great teams drive business success.

Research & Evidence: Why Behavioural Training Matters for Remote Leadership

📊 The International Labour Organization (ILO) (2021) found that managers overseeing remote teams struggle with trust, feedback, and engagement, highlighting the need for results-based approaches and regular diagnostic assessments.

📉 Eurofound (2022) reported that hybrid and remote managers often lack effective tools to measure performance and provide meaningful feedback, making behavioural training essential.

These findings reinforce the critical need for structured behavioural training to equip managers with the skills to lead confidently in today’s evolving workplace.