Specialised Industries
Trusted by Leading Organisations
About Rachel Lyons Learning
Visit WebsiteRachel Lyons Learning delivers training that drives improvements in business performance by honing communication, interpersonal and emotional intelligence skills.
Delivered by facilitators with a wealth of experience working with blue chip companies, our highly engaging, interactive sessions cover everything from presentation skills and delivering feedback to building high-performing teams and crafting a personal brand.
Among the problems we help to solve are a lack of trust and collaboration in teams, managers avoiding difficult conversations, resistance to change, and new hires lacking confidence and business awareness.
We have particular expertise in the use of improv comedy workshops to build employee confidence, resilience and tolerance of change. These sessions draw upon our facilitators theatre and improv experience to deliver fun, memorable and transformative sessions.
Rachel Lyons Learning is led by Rachel who has began her career in human capital management at Goldman Sachs. She now has 19 years experience providing training to top financial services firms and organisations including the London Stock Exchange, HSBC, Barclays, RBS, Credit Suisse, Goldman Sachs, JP Morgan, Morgan Stanley, Schroders, Deutsche Bank and CitiGroup.
- Group size
- 1+
- Daily rate
- Contact for pricing
- Number of employees
- 1 to 10
- Years trading
- 10
- Years of training
- 21
- Has own premises
- No
- Apprenticeships
- No
- Funded Courses
- No
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Problems We Solve
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Specialised Industries
- Financials
- Utilities
- Legal
- Construction
- Banking
- Consulting
- Accounting
- Government Administration
- Hospital & Health Care
Trainers
Rachel Lyons Learning is led by Rachel who is an expert in soft skills, personal development and leadership. For the last 19 years, she has been working with the executives and employees of leading financial institutions and blue-chip companies including the Bank of England, the London Stock Exchange, HSBC, Barclays, RBS, Credit Suisse, Goldman Sachs, JP Morgan, Morgan Stanley, Schroders, Deutsche Bank and CitiGroup. Rachel is able to bring both subject matter expertise and a confident, enthusiastic and energetic delivery style to the training room. She has studied theatre at degree level and regularly performs comedy in front of a live audience. Using warmth and an ability to command the room, she ensures learners finish their training stimulated and impatient to put into practice what they have learnt. Before becoming a coach, Rachel worked in human capital management at Goldman Sachs. This experience at a world-leading investment bank means she understands financial services from the inside and can design training which is relatable and relevant. Rachel is supported by a roster of partners and associate trainers who between them have decades of experience training the executives and employees of leading financial services firms across the globe.
Carolyn Jarvis
19 years experience
Carolyn is a highly experienced learning professional, with over 20 years of international experience designing and delivering personal and interpersonal development programs. Working with interns to executives, her ability to enthusiastically blend theory with workplace realities means delegates leave her training with actionable behavioural improvements. Carolyn holds a Diploma in Executive Coaching and an MSc in Occupational Psychology. She spent her early career was with Deutsche Bank as an emerging debt bond trader – and is able to bring insights from this experience to the training room. The training programs she has worked on include a Leadership Program for Morgan Stanley, an emerging leaders program for JPMorgan, an early identified talent program for Lloyds, an experienced hires program for CA-CIB and early careers programs for Fitch Ratings, HSBC, Macquerie, EBRD and Bank of England. Outside of the financial services sector she has worked with Amazon, Freemavens, Ofwat, Codeverse and White Oak Ltd.
Charlie Walters
21 years experience
Charlie has more than 20 years experience designing and delivering training for the financial services sector and has worked with corporate and investment banks, venture capitalist and private equity organisations, hedge funds, sovereign wealth funds, investment management organisations, M&A boutiques and trading desks. His expertise is in delivering workshops in the core personal development and soft skills. He is also comfortable delivering programmes on relationship management, client management, innovation, recruitment and negotiation. Equally happy coaching individuals at C-suite level and facilitating rooms of 100-plus graduates, Charlie allows learners the broadest opportunity to explore subject areas. Using theory, case studies, exercises and psychometrics, he makes the training relevant to the learners’ roles, ensuring they get an engaging experience with actionable insights.
Courses we offer
12 coursesGiving feedback
Regular, well intentioned, candid feedback can supercharge the performance of your team. This course teaches how to give feedback that will motivate, build trust and enable your team to perform to their full potential.
Managing teams to perform
This course will enable you to understand how to create a team environment where people can thrive. You will explore skills that will enable you to unlock the potential of teams to drive stronger results, foster engagement and create a sense of shared purpose.
Leading change
This workshop focuses on the human side of change, equipping leaders with practical tools and strategies to help their teams adapt, stay aligned, and thrive in evolving environments.
Introduction to management and leadership
This workshop helps participants make the shift from competent individual to successful leader. It focuses on the people-centred abilities essential for effective leadership.
Improv for soft skills
This course is a fun, engaging and powerful introduction to improv comedy as a means of supercharging participants' soft skills in a short space of time. Participants of these workshops experience improved resilience a greater tolerance of uncertainty and enhanced social confidence.
Design thinking
In this workshop participants will explore how design thinking can unlock solutions to complex problems faced by teams. It explores both the underlying principles of design thinking and the iterative process that it involves.
Making the most out of feedback
This workshop teaches productive ways of receiving feedback. It looks at the nature of feedback as a tool that enables employees to thrive and lays out frameworks to help participants learn from feedback with an open mind.
Crafting your personal brand
This course will give you back control and teach you how to craft and build a personal brand. It will provide a hands on opportunity to consider what you want to be known for, how to make that happen and how to advocate for yourself when your personal brand is compromised.
Managing time and energy
In our time management training, learners will uncover a holistic approach to being productive. We will dig into both prioritisation techniques as well as how to build and replenish levels of physical and emotional energy.
Networking demystified
In this workshop, participants will consider a fresh approach to networking that’s focused on meaningful relationships, authentic engagement and long-term connection.
Taking control of your career
Our career management training puts you in control of your career trajectory. It is an opportunity to take stock of what is important to you and what a fulfilling career might look like. There will be self-reflection, creativity and the opportunity carve out an energising and realistic action plan.
Presentation skills
Our presentation skills training covers how to succinctly speak to the needs and values of your audience and with both impact and authenticity.
Reviews
Leading change
Senior leader from built environment sector
08 May, 2026 • Virtual Instructor-Led Training (VILT)
Relevant tools to implement change and the phycology behind change. Good interaction and work related.
Leading change
Senior leader from built environment sector
08 May, 2026 • Virtual Instructor-Led Training (VILT)
Excellent refresher training on change, good for reflection and understanding the psychology elements required for change. Many thanks for an enjoyable training course.
Leading change
Senior leader from built environment sector
08 May, 2026 • Virtual Instructor-Led Training (VILT)
Rachel is an excellent trainer who kept all attendees engaged and brought the subject matter to life with enthusiasm and positivity. As well as learning a lot about the core subject matter I also picked up valuable tips and techniques on running online training sessions.
Professional development
Councillor Caroline Ellis · Somerset West and Taunton Council
27 Apr, 2026 • Virtual Instructor-Led Training (VILT)
Excellent presenter – I hardly ever say that! – but she, Rachel, was really, really good, so clear, friendly, authoritative, engaging. It was just what was needed to inform and galvanise staff and councillors in a positive way.
Team-building improv workshop
Delegate from a London-based corporate bank
27 Apr, 2026 • In Person
It was fabulous. Yes and it was engaging. Yes and it was constructive. Yes and it was a lot of fun....thank you.
Communicating with impact
Delegate from a US-based Investment bank
27 Apr, 2026 • In Person
Please pass on our thanks to the rest of your team. We now need to ensure that we put the best practise into practise, and avoid reverting to type!
Team-building improv workshop
Delegate from a London-based Investment bank
27 Apr, 2026 • In Person
The teambuilding exercises were energising and engaging and great fun. I know Mo and Lars have already fed back very positively to Denise, and will be happy to recommend you for other management teambuilding events
Building relationships
Team-leader, London-based corporate bank
27 Apr, 2026 • In Person
Feedback from the team has been very positive, with even the most cynical team members saying it was the best offsite and best facilitation session they have ever attended!
Leading change
Rupert Shingleton, Head of Business Performance and Quality, · Kilnbridge
27 Apr, 2026 • Virtual Instructor-Led Training (VILT)
Fantastic webinar from Rachel. In webinars there’s usually a nugget or two and a load of boring time to catch up on e-mails, but this webinar had me, and from what I hear through the follow up chatter, everyone else, focused throughout and soaking up the great tips and advice. Straight language that we can use in the workplace right away.
Train the trainer
Sarah Shay, Corporate banking trainer
27 Apr, 2026 • In Person
Going on a training course being led by Rachel? Well you are in for a treat! She is clear, engaging and completely in touch with her audience. She also has a great sense of humour. I thoroughly enjoyed my day on a course which she taught. Thanks Rachel!
