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OtherAI Training Effectiveness: What Sits Between AI Literacy and AI Adoption
Key Takeaways: AI literacy is only the starting point: knowing what AI tools can do does not mean employees will use them consistently in their work. AI learnability bridges training and adoption: employees need to test AI on real tasks, evaluate the output, retry when it fails, and adapt as the tools change. Training effectiveness goes beyond completion: active usage, task-level application, repeated attempts, and workflow changes reveal what happens after the training ends. Manager support can reinforce adoption: employees are more likely to sustain AI use when their managers support experimentation and help connect it to everyday work.
OtherClaude and ChatGPT Adoption: Breadth of Use Beats Headcount
AI adoption is not just about how many employees use Claude or ChatGPT, but how broadly they apply them across tasks and workflows. While writing, search, and email are common starting points, specialized uses such as analysis, coding, and automation remain less common. The focus should be on expanding task breadth through role-specific enablement, clear usage guidance, and better adoption metrics.
OtherWhat one course changed in a $60 million negotiation
How a senior government manager applied persuasion and negotiation learning to break a political deadlock and develop a mutually acceptable alternative.
OtherWhen technical expertise is not enough to manage complex infrastructure
How workplace-focused management development contributed to measurable improvements in productivity, absenteeism and project control within a major public-sector highways agency.
OtherWhen developing line leaders becomes a manufacturing performance strategy
How a practical management development programme helped a major biscuit manufacturing operation reduce waste, improve output and deliver a reported 1,200% return on investment.
OtherIs Your Microsoft 365 Investment Delivering What You Expected?
Over 30 Years ago when Suzanne started delivering her Excel Courses using Excel 4.0 users would book a course – often for 2 days and the Course Profile was packed with information. Looking back, I’m still not quite sure how delegates managed to absorb all that information in 2 days, that’s if they did! Certainly in todays world of training Companies want Bite Sized Learning Sessions or Sessions designed around a specific project, business challenge or immediate need.
OtherTechnology Shift and AI Adoption in the Workplace
A throwback to the early 1980’s, and manual typewriters were still being used in the Workplace. Carbon copies and NCR paper evolved before Photocopiers did! The undo button was a bottle of Tippex! Now in 2026 we have fast processors in our computers, we have thousands of different software packages available to us and dependant on when the company was formed, many thousands of documents because users are not sure about keep, archive or delete!
OtherAI will not replace great salespeople. It will expose generic sales training.
Most sales training is built on the assumption that if everyone follows the same process, uses the same script and applies the same techniques, results will improve. Despite billions spent globally on sales enablement, many organisations still struggle with inconsistent performance, low conversion rates, poor prospecting discipline, weak client engagement and sales teams that fail to sustain momentum.
OtherTraining Doesn't Create Performance. Applied Competence Does.
Every year, employees attend workshops, complete programmes, receive certificates and return to work with good intentions. Then the real workplace takes over.
OtherWhy Project Management Training Doesn't Work for Everyone – and What We Can Do Differently
I've spent a lot of time in training rooms over the years, particularly during my career in asset management across Europe and the US, and one thing has become very clear to me: people simply don't all learn in the same way. It sounds obvious when you say it, but I still think it's something we can easily forget when designing and delivering professional training.
Platform NewsThe first global benchmark report for ILT providers is here. And we need your input.
The State of Instructor-Led Training Report 2026 survey is now live. Discover why The Training Marketplace and Arlo are building the first global benchmark for ILT providers, and how to contribute.
OtherIt's Not Random Which One Trips You Up
Here's the part I find most interesting after years of using this with clients: which of the five you find hardest usually isn't random. It tends to track with how you're naturally wired.
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