Training Provider Blog 

AI (like Microsoft Copilot or ChatGPT Enterprise) is a writing and thinking partner. Treat it like a junior colleague: give it context, ask clearly, and check its work.

A bank is only as good as its people. In a time of fast-changing technology, evolving regulations, and intense competition, the talent within banking will determine which institutions lead and which lag.

In an era of tight budgets and accountable spending, Learning & Development (L&D) professionals in banking face a familiar, yet pressing, question: “How do we know our training is working?” Whether you’ve rolled out a new compliance training across the bank or sent teams to an advanced fintech workshop, stakeholders – from the CEO to the Head of HR – will want to see evidence of impact. This final part of our series focuses on measuring the impact and ROI of banking training programs. We’ll explore effective ways to track outcomes, demonstrate value, and ultimately prove that investing in people truly pays off (in both qualitative and quantitative ways).

Modern banking is everywhere in our lives: from the salary deposited into your account to the contactless payment for your morning coffee. But what exactly is banking in today’s world, and why is it more crucial than ever? Banking isn’t just about vaults and tellers; it’s a dynamic system that has evolved dramatically over the past decades. In this introductory guide, we’ll break down what modern banking entails and explore why it underpins the economy and society more than at any time in history.

Banks are often likened to the heart of an economy, pumping money through the system to keep it healthy. But how exactly do banks accomplish this? In this article, we step inside the banking system to look at the pivotal roles banks play in driving economic growth, maintaining financial stability, and fostering public trust. Understanding these roles sheds light on why well-functioning banks are so vital to both prosperous economies and stable societies.

The banking industry today faces a gauntlet of challenges that are testing even the most established institutions. Rapid technological change, ever-thickening rulebooks, evolving risks, and relentless cyber threats form a formidable mix of pressures. In this third part of our series, we examine the biggest challenges in banking right now – focusing on four key areas: regulation, risk management, technology disruption, and cybersecurity. Understanding these challenges is the first step in developing strategies (including training strategies) to overcome them.