Total Excellence Centre

Up to 30

Kerry

Any group size

Tom 

Total Excellence Centre offers tailored training solutions focused on developing a skilled and diverse workforce, with an emphasis on ethical business practices and effective leadership. We provide continuous learning opportunities to help businesses attract and retain talent, thereby enhancing employee engagement, productivity, and loyalty. At Total Excellence Centre, we understand the challenges that businesses face in attracting and retaining skilled workers in today's competitive marketplace. That's why we offer a range of tailored solutions to help our clients upskill their workforce, empowering them with the knowledge and expertise needed to succeed.

1 to 10

Financials

Real Estate

Consumer Discretionary

Consumer Staples

Industrials

Basic Materials

Energy

Utilities

Technology

Telecommunications

Manufacturing

Legal

Media

Construction

Quantity Surveying

Healthcare

DEI - diversity, equity and inclusion

More than a week

Less than one day

Less than a week

One day

Bespoke, as required

Specific scheduled dates

Specific dates on a repeating basis

Full course design

Virtual - On-demand learning

Hybrid / blended

Virtual Instructor-Led Training (VILT)

In Person

The Total Excellence Centre offers tailored training solutions focused on developing a skilled and diverse workforce, with an emphasis on ethical business practices and effective leadership. They provide continuous learning opportunities to help businesses attract and retain talent, thereby enhancing employee engagement, productivity, and loyalty. Their approach recognizes the strategic importance of employee development in achieving organizational success.

Intern

Executive

Junior

Analyst

Associate

Director

Partner

Manager

Non Financial Manager

Graduate

Board level - C-suite

USA (West Coast)

USA (East Coast)

USA (Other)

Asia

Europe

Australasia

India

Canada

Total Excellence Centre default trainer

Corporate Governance

SWOT Analysis

Performance Appraisal Methods

Employment Law and Regulations

Sales Negotiation

Performance Metrics and KPIs

Business Strategy

Leadership Styles

General Leadership

Empathy

Customer Service and Support

Adaptive Leadership

Risk Assessment and Mitigation

Customer Data Management

LGBTQ+ Inclusion

Data Protection and Privacy

Wage and Hour Compliance

Employee Resource Groups (ERGs)

Gender Equality

Inclusive Recruitment and Retention

Adapting Communication Styles

Authentic Leadership

Analytical Thinking

Confident Presenting

CRM Strategy and Planning

Self Management

Conflict Management Styles

Conflict Resolution for HR

Creative Problem Solving

Cross Cultural Communication

Workplace Violence Prevention

Conflict Resolution and Mediation

Constructive Feedback

Workplace Diversity and Inclusion

Conflict Resolution EI

Cultural Competence

Workplace Accommodations

Whistleblower Protection

Conflict Resolution for Management

Work Life Balance

Visual Merchandising

Conflict Resolution Team

CRM Software Implementation

Customer Experience

Building a Positive Work Environment

Building High Performing Teams

Career Development

Change Management

Closing Techniques

Coaching and Mentoring

Cold calling

Consultative Selling

Community Engagement and Outreach

Communication and Collaboration

Compensation and Benefits

Competitive Analysis for Management

Self Awareness

Team Development

Social Media and Electronic Communication

Sales Training and Enablement

Age Diversity

Transformational Leadership

Understanding Enterprise

Training Needs Analysis

Strategic Planning

Storytelling for Professionals

Social Awareness

Allyship and Advocacy

Understanding Diversity and Inclusion

Unconscious Bias

Trust and Psychological Safety

Training Program Design

Trade Compliance

Team Building and Collaboration

Sales Territory Planning

Anti Bribery and Corruption

Talent Management

Sales Process Optimization

Religious and Belief Inclusion

Sales Pipeline Management

Sales Metrics and KPIs

Reward and Recognition

Retail Selling Techniques

Sales Force Automation

Sales Analytics and Reporting

Retail Sales Analytics

Store Operations

Solution Selling

Situational Leadership

Servant Leadership

Conflict of Interest

Anti Harassment and Anti Discrimination

Relationship Selling

Relationship management

Recruitment and Selection

Recordkeeping and Documentation

Order Management

Race and Ethnicity

Occupational Health and Safety (OHS)

Objection Handling

Some tailoring

Off the shelf

A highly accomplished behavioural change professional, Kerry has led and managed large corporate L&D functions and spent the past 10 years working as a Consultant and trainer for some well-known gloabal brands, creating training
solutions that excite and transfer into visible uplift in skills and desired behaviour. Kerry’s passions include positive psychology, neuroscience and psychometric profiling. With the skill of inspiring people to want to change and then showing
them how in a fun, engaging and memorable way. 
Kerry has launched global conferences, and designed development programmes for some major brands. She has also designed and facilitated global sales and customer experience campaigns for household names businesses.
An engaging and energetic presenter and facilitator, Kerry has the ability to bring complex and humdrum subject matter to life in a fun and engaging way. Her creative approach ensures a powerful and memorable delegate experience that
translates into tangible and measurable results through to the bottom line. 

English

South America

Central America and the Caribbean

Middle East (excluding UAE)

Africa

China

Tom is a Learning and Development Specialist, Coach, and Facilitator.  With over 29 years' experience spanning both the public and private sectors, nationally and internationally, he brings a wealth of expertise to every learning environment. His career journey as a coach, training consultant, course designer, and facilitator has equipped him with the versatility to engage and inspire a wide range of audiences. 
Since gaining membership to the Institute of Training and Development in 1987, Tom has built a strong reputation as a dynamic Management Trainer and Change Agent. He specialises in delivering a broad spectrum of Learning and Development programmes, adapting his approach to meet the unique needs of each client.
A certified Belbin and Success Insights consultant, Tom pairs robust learning methodologies with a highly engaging, interactive style. His extensive experience in Coaching and Mentoring also ensures that his sessions are not just informative but transformational, helping individuals unlock potential they didn’t realise they had.

Tom is known for bringing energy, humour, and positivity into the room, creating a learning experience that is both fun and impactful. His natural enthusiasm makes him a powerful motivator, encouraging participants to stretch their capabilities and leave with the confidence that they can achieve far more than they thought possible.




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