Service Desk Institute default trainer
Trainer for Service Desk Institute
About this trainer
The Service Desk Institute (SDI) is a leading organization in Iberoamerica specializing in the professionalization of technical support and IT service areas. Known for high-quality content, effective teaching methodologies, and practical IT service improvement topics, SDI provides a strong foundation for transforming IT support operations. SDI offers recognized certifications that demonstrate alignment with best practices, underscoring their reputation for excellence in training and support service professionalization.
- Experience
- 26 years
- Delivers in
- USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanada
- Customisation
- Some tailoring
Subjects
Management (7)
Leadership StylesConflict ResolutionCoaching and MentoringTeam Building and CollaborationEmotional IntelligenceDecision-Making and Problem-SolvingGeneral Management
Communication and Professional Development (10)
Adapting Communication StylesConfident PresentingCross-Cultural CommunicationStorytelling for ProfessionalsPublic SpeakingNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive CriticismGeneral Communication and Professional Development
Technology (1)
IT and Software
training from £500