
Specialized Industries
About Joanna Taylor & Associates
Visit WebsiteJoanna Taylor & Associates provides training, coaching, and consultancy to organisations seeking to strengthen communication, resilience, and wellbeing in the workplace. We partner with leaders and teams to navigate periods of growth, transition, or challenge — enabling healthier working relationships, improved collaboration, and sustainable performance.
Mindful Communication in Organisations
At the core of our work is Mindful Communication, an approach grounded in the principles of Nonviolent Communication (NVC), psychology, and neuroscience. We help leaders and teams to:
* Communicate with clarity and empathy, even in high-pressure situations
* Build trust and psychological safety across departments and hierarchies
* Resolve conflict constructively, turning resistance into collaboration
* Enhance resilience and wellbeing in the face of stress and organisational change
Corporate Training and Development
We design and deliver interactive programmes that can be tailored to your organisational needs, including:
* Leadership development and executive coaching
* Workshops on resilience, stress management, and wellbeing
* Communication skills training for managers and teams
* Programmes on psychological safety and relational leadership
* Retreats and offsites to support team cohesion and cultural transformation
Each programme blends lived leadership experience with evidence-based methods, ensuring practical tools that can be applied immediately in the workplace.
Methodology
With nearly 20 years’ experience in psychotherapy, coaching, supervision, and organisational training, Joanna brings a unique perspective to the corporate sector. Her approach integrates psychotherapeutic insight with evidence-based communication frameworks and practical tools for real-world application.
Our philosophy is simple: when leaders and teams learn to communicate with awareness and empathy, they create workplaces where people can thrive — leading to stronger engagement, greater resilience, and more sustainable performance.
- Daily rate
- £1,500 – £2,499
- Number of employees
- 1
- Years trading
- 19
- Has own premises
- No
- Apprenticeships
- No
- Funded Courses
- No
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Problems We Solve
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Client Results

Nedbank Trust
The client's staff were experiencing a variety of issues around the transition of the company from Fairbairn Trust to Nedbank Trust.
I provided small-group workshops to help with issues around the change of corporate identity which, for many of the staff, was also reflected at an individual level with the changes of job titles. The small groups meant that I was able to work with each staff member to help them understand and reframe their personal challenges around this.

Generali Guernsey
The staff were experiencing increasing levels of stress, and required tools and techniques to assist with developing wellbeing and emotional balance.
I provided a number of modular workshops (8 hours over two half days) for the Generali staff, with a maximum of 10 individuals on each workshop. We covered a variety of relaxation and mindfulness techniques, together with some psychoeducation and tools for improved communication.
Delegates found the training very instructive, and were able to put some of the techniques to good use, improving their overall working environment.
Expert Insights

Decoding Needs
Everything we do is in the service of a need... often, our behaviours are very unuseful expressions of an unmet need - such as shouting at someone, for example. We need to learn to look beyond the unuseful behaviour, to hear the needs underneath...
Specialized Industries
- Financials
- Legal
- Healthcare
Exclusive Resources
Avoiding Burnout Sample Manual
This is a sample manual of a one-day programme on Avoiding Burnout that I ran for a company, to help the management and employees improve their wellbeing and emotional agility. It is designed as a companion to the course and also as a resource which can be referred to in the future.
PDF•1 Downloads
Trainers
Joanna Taylor
Diploma in Psychotherapy, Diploma in Clinical Hypnotherapy, Diploma in Clinical Supervision
16 years experienceLinkedIn
Joanna Taylor is an Accredited Neurolinguistic Psychotherapist, Wellbeing Coach, Clinical Hypnotherapist, Clinical Supervisor, Author, and Trainer. Her training specialises in resilience, wellbeing, emotional agility and communication skills, with a particular expertise in Nonviolent Communication (NVC), Mindful Communication, and self-awareness. Joanna has delivered wellbeing and communication training to organisations such as Generali, Nedbank Trust and the Medical Specialist Group in Guernsey; FTA Law, Vermilion Dental Group and the National Trust, among others across the UK. She has also trained countless individuals in the therapeutic, coaching, and dental professions. Since 2009, she has designed and facilitated personal and professional development courses, workshops, and retreats, supporting professionals to strengthen relationships and restore emotional balance. Based in rural North Yorkshire, Joanna shares her home with her husband John, a dentist, and their four dogs—affectionately known as her “canine members of staff”—who often feature in her blog The Teachings of Dog. An international speaker, she has written extensively on stress and burnout, with articles published in dental and veterinary journals. Joanna is an accredited professional member of the National Counselling and Psychotherapy Society (NCPS) and a Fellow of the Association for Coaching (AC).
Reviews
Psychosocial Development Through the Lenses of Erikson and Jung
01 Mar, 2024 • Virtual Instructor-Led Training (VILT)
I love attending Joanna's training courses. I always come away having learned so much more than I thought I would - not just about the topic but with insights that help me develop as a person and as a therapist. Joanna is so knowledgeable and encouraging and the small group sizes are a perfect learning environment. Thank you.
Diploma in Clinical Supervision
28 Jan, 2024 • In Person
Joanna is simply amazing and so deeply knowledgeable! I have attended numerous workshops facilitated by her and near to completion of the Diploma in Clinical Supervision. By far, Joanna is one of the best tutors I have ever had and the content of her classes is uniquely rich, elegantly presented and simply inspiring. Truly grateful and feeling privileged to have met you Joanna.
Introduction to Nonviolent Communication
20 Jan, 2023 • Virtual Instructor-Led Training (VILT)
I am so happy to have found Joanna - her courses have been absolutely invaluable in helping me to resolve disputes among work colleagues, and in finding solutions for anxious and disgruntled patients, while remaining calm and positive. Joanna is a very supportive and instructive coach, with a huge amount of experience and study to back up her teaching, and a good deal of warmth and caring for her students.