Boost default trainer
Trainer for Boost
About this trainer
Boost HR specializes in providing high-impact skills training and coaching for contact center advisors and leaders. They offer programs tailored to the unique challenges of the contact center industry, using relevant scenarios that reflect the specific needs of their clients. The company is committed to the development and success of their client's teams, employing adult learning theories and collaborative activities to sustain learning. They offer flagship leadership programs, one-on-one coaching, and specialized trainer development. Boost HR prides itself on being a reliable partner for improving customer service outcomes through empathy, rapport building, and effective communication among other skills.
- Experience
- 11 years
- Delivers in
- USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanada
- Customisation
- Full course design
Subjects
Leadership (6)
Conflict Resolution TeamBuilding High-Performing TeamsCommunication and CollaborationTeam DevelopmentTrust and Psychological SafetyDecision-Making
Human Resources (11)
Performance Appraisal MethodsPerformance Metrics and KPIsCareer DevelopmentTraining Needs AnalysisTraining Program DesignReward and RecognitionPerformance Improvement PlansPerformance EvaluationFeedback and CoachingGoal Setting and Performance PlanningLearning Management Systems
Management (6)
Leadership StylesConflict ResolutionCoaching and MentoringTeam Building and CollaborationEmotional IntelligenceDecision-Making and Problem-Solving
Sales (6)
Customer Service and SupportCustomer Data ManagementCRM Strategy and PlanningCRM Software ImplementationSales Pipeline ManagementSales Analytics and Reporting
Communication and Professional Development (17)
Managing Difficult ConversationsMentoring and Being MentoredAdapting Communication StylesConfident PresentingCross-Cultural CommunicationCultural Competence in the WorkplaceBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationStorytelling for ProfessionalsPublic Speaking
Show all 17 Communication and Professional Development subjects
Effective Networking StrategiesNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive Criticism
training from £500