Boost

Boost HR specializes in providing high-impact skills training and coaching for contact center advisors and leaders. They offer programs tailored to the unique challenges of the contact center industry, using relevant scenarios that reflect the specific needs of their clients. The company is committed to the development and success of their client's teams, employing adult learning theories and collaborative activities to sustain learning. They offer flagship leadership programs, one-on-one coaching, and specialized trainer development. Boost HR prides itself on being a reliable partner for improving customer service outcomes through empathy, rapport building, and effective communication among other skills.