Investment Banking

Front, middle and back office

The subject of 'Front, Middle, and Back Office' delves into the structural and functional organization within firms, particularly in the financial services, insurance, and banking industries. Students will learn about the distinct roles each office plays in the operational framework. The front office encompasses client-facing activities like sales, marketing, and customer service. The middle office focuses on risk management, compliance, and strategic planning. The back office handles administrative and support functions such as settlements, data management, and record maintenance. This subject emphasizes understanding how these layers interconnect to ensure smooth business operations, regulatory adherence, and effective client service.