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Customer Experience

Customer Experience (CX) is a crucial subject in business and marketing studies that focuses on the comprehensive journey a customer Read more...

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Found 76 Training Providers

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Powercall Global Training

(0 reviews)

Provides industry-leading training courses in sales, leadership, and personal development. Offers public, online, and in-house courses tailored to team needs.

Daily rate
Quote required
Location
Global
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PowerCall Global Training Ltd

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Powercall Global Training, with 25 years of experience, offers industry-leading training courses focusing on enhancing communication, business, and sales skills. Led by head trainer Anthony Maddalena, the company provides tailored training for all organizational levels, from board directors to individual sales teams. They offer flexible delivery options including online, in-house, and public workshops in London. Powercall Global serves businesses of all sizes and industries, ensuring improved skills and performance for employees through CPD-accredited courses, with a strong commitment to customer service.

Daily rate
£1,000
Location
United Kingdom
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Profskills Career Pathways

(0 reviews)

Transforming Tomorrow's Workplace Leaders Today

Global Talent Development & Cultural Intelligence Authority | CV Archaeology™ Founder | Cross-Cultural Leadership Trainer | 22+ Years International Operations Excellence

About Profskills Career Pathways:

International talent development strategist with proven expertise across GCC, African, and European markets. Creator of the innovative CV Archaeology™ methodology that has transformed 500+ professional careers with 40-60% salary increases through strategic positioning.

Core Specialisations:

✅ BRIDGE Methodology™ & CV Archaeology™ - Proprietary systematic approach for professional and organisational transformation

✅ 5 Cultural Levers™ Framework - Specialised cultural intelligence system for international teams

✅ Cross-Cultural Leadership Development - 6+ languages, deep GCC/Saudi business culture expertise

✅ Executive Coaching & Strategic Positioning - C-suite and board-level career advancement

✅ Digital Transformation Training - AI-human collaboration and modern workplace adaptation

Proven Track Record:

✅ 500+ successful career transformations across 15+ industries

✅ $5M+ annual program portfolio management experience

✅ 40-60% average salary increases for positioned professionals

✅ 22+ years international operations leadership

✅ BRIDGE Methodology™ deployed across Fortune 500 companies (Volvo, Siemens)

✅ Certified cultural intelligence specialist for GCC markets

What We Do:

We specialise in transforming workplace dynamics through evidence-based soft skills training that delivers a measurable return on investment (ROI). Unlike generic training programs, our BRIDGE Methodology™ creates lasting behavioural change that sticks long after the workshop ends.

Our Track Record:

500+ professionals trained across 12 industries

87% average improvement in team communication scores

156% average ROI within 12 months

34% reduction in employee turnover for client companies

Why Choose Profskills Career Pathways:

✅ Customised Solutions - No cookie-cutter approaches

✅ Measurable Results - Pre/post assessments with clear metrics

✅ Flexible Delivery - On-site, virtual, or hybrid options

✅ Results Guarantee - 100% satisfaction or full refund

✅ Ongoing Support - 90-day reinforcement program included

Industries We Serve:

Technology, Healthcare, Financial Services, Manufacturing, Professional Services, Retail, Non-Profit, Government

COMPREHENSIVE TRAINING PORTFOLIO

TRAINING DELIVERY FORMATS: INDIVIDUAL PROFESSIONAL DEVELOPMENT

✅ One-on-one executive coaching sessions

✅ Personalised cultural intelligence assessment

✅ Strategic career positioning consultations

✅ CV Archaeology™ individual transformation programs

CORPORATE INDIVIDUAL PROGRAMS

✅ Company-sponsored employee development

✅ Targeted skill development for key personnel

✅ Individual cultural adaptation for international assignments

✅ Executive preparation for global roles

CORPORATE GROUP TRAINING SESSIONS

✅ Team-based cultural transformation workshops

✅ Department-wide soft skills development

✅ Cross-functional international collaboration training

✅ Organisation-wide cultural integration programs

SIGNATURE METHODOLOGIES: INTEGRATED TRANSFORMATION FRAMEWORK

THE BRIDGE METHODOLOGY™ - SYSTEMATIC PROFESSIONAL TRANSFORMATION

Proven Framework for Measurable Soft Skills Development

Our flagship BRIDGE Methodology™ provides comprehensive professional development with documented ROI across Fortune 500 companies and leading financial institutions.

  • B - Behavioural Assessment & Baseline Establishment
  • R - Relationship Dynamics Optimisation
  • I - Integration of Cultural Intelligence
  • D - Development Planning & Implementation
  • G - Growth Measurement & Sustainability
  • E - Excellence Reinforcement & Continuous Improvement

SIGNATURE METHODOLOGIES: INTEGRATED TRANSFORMATION FRAMEWORK

THE BRIDGE METHODOLOGY™ - SYSTEMATIC PROFESSIONAL TRANSFORMATION

Proven Framework for Measurable Soft Skills Development

Our flagship BRIDGE Methodology™ provides comprehensive professional development with documented ROI across Fortune 500 companies, including Volvo Group, Siemens AG, and leading financial institutions.

  • B - Behavioural Assessment & Baseline Establishment
  • R - Relationship Dynamics Optimisation
  • I - Integration of Cultural Intelligence
  • D - Development Planning & Implementation
  • G - Growth Measurement & Sustainability
  • E - Excellence Reinforcement & Continuous Improvement

THE 5 CULTURAL LEVERS™ - SPECIALIZED CULTURAL INTELLIGENCE COMPONENT

Advanced Cultural Transformation Within the BRIDGE Framework

The 5 Cultural Levers™ represent the cultural intelligence specialisation within our BRIDGE Methodology™, specifically designed for international teams and cross-cultural collaboration.

Ready to transform your organisation's talent development approach?

We specialise in creating customised training solutions that respect cultural diversity while driving exceptional professional growth. Whether you're expanding into new markets, integrating global teams, or developing executive talent, our proven methodologies deliver measurable results.

Let's discuss how our cultural intelligence and talent development expertise can accelerate your organisation's success in the global marketplace. Contact us: rhoda@profskillsportal.com

Committed to ethical training practices, GDPR compliance, and creating inclusive learning environments that honour cultural diversity while driving professional excellence.

Daily rate
US$1,900
Location
South Africa
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Rahul Sinha Roy

(0 reviews)

Leadership professional with 23 years of experience, including 15 in Learning & Development and Organizational Development. Expert in managing high-performing teams, cross-functional collaboration, learning strategy, and content innovation. Proven track record in Sales, Customer Service, and Talent Management. Notable achievements include reducing operational costs by 13% at Vodafone and boosting productivity by 23% at Byju’s. Proficient in LMS platforms like Disprz and G-Cube, with industry exposure in Market Research, Telecom, Retail, and more. Open to freelance consulting and leadership opportunities. Based in Bangalore, willing to relocate and travel globally.

Daily rate
Quote required
Location
India
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Rapid Learn Limited

(0 reviews)

I help organisations improve performance with game-based learning, business simulations, performance support, and task automation.

Daily rate
£350
Location
United Kingdom
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Real Skills Training Ltd

(0 reviews)

Real Skills Training Ltd is a national provider of apprenticeships and training courses tailored specifically to the business needs of both local enterprises and national brands. With a focused expertise in four key sectors, including Early Years & Childcare, Management, Education, and Business Services, they deliver courses aimed at developing effective skillsets from foundational to advanced levels (Level 2 through Level 5). Their core specialization in Early Years & Childcare is complemented by management programs designed to enhance in-house capabilities. The education-focused apprenticeships address the unique needs of schools and colleges, while business service courses lay the groundwork for proficient business administration and customer service. Real Skills Training Ltd asserts their unique selling proposition with experienced trainers who facilitate bespoke learning experiences, guaranteeing quality and relevance in each training program.

Daily rate
Quote required
Location
United Kingdom
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Revenue Academy

(0 reviews)

Focuses on revenue management training for the hospitality industry, offering courses on revenue management, fraud detection, and more for dyslexic and ADHD business owners.

Daily rate
Quote required
Location
Global
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Sales Journey UK Limited

(0 reviews)

Sales Journey deliver unique sales behavioural training with the MEDDPICC framework. Companies such as Oracle, Hitachi, Elastic, Commvault and JLL use our unique methodologies to deliver record results. If you're suffering with forecast accuracy, deal slippage and stuck in silo's then engage us to evolve your sales approach.

Daily rate
Quote required
Location
United Kingdom

SH Retail Academy

(0 reviews)

SH Retail Academy (SHRA), founded in September 2019 by Mr. Lim Kim Heng, provides specialized retail training tailored to business transformation within the retail sector through digitalization and employee upskilling. The academy emphasizes aligning training programs with retail thought processes and needs, offering customizable programs, executive diplomas, and professional certificates delivered flexibly. Their offerings include a variety of training formats, including in-house and e-learning solutions, backed by a proven track record with over 642 training sessions for SMEs and MNCs in Malaysia. SHRA prides itself on unique retail-focused training, leveraging successful applications from Senheng's expertise.

Daily rate
Location
Malaysia

Sting Consulting GmbH

(0 reviews)

Sting Consulting specializes in innovative leadership and sales training for the retail sector. The company offers tailor-made leadership programs that align with corporate values, leadership principles, and strategic priorities, providing highly effective, interactive, and practical learning experiences. Known for their methodological variety and focus on measurable learning outcomes, Sting Consulting's programs are designed to support cultural transformations and enhance customer engagement, leading to reduced complaints and long-term improvements. Their expertise in bridging human and technological aspects during CRM system implementations sets them apart as a valuable partner in retail training.

Daily rate
Location
Germany
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Success BOX

(0 reviews)

Success BOX – Building Organisational Excellence

At Success BOX, we believe in embracing the potential in people through passion, purpose, and play. We design and deliver powerful learning experiences that help leaders, teams, and organisations thrive. From strategy to skills, our programs are crafted to unlock capability, foster accountability, and drive performance where it matters most.

We offer tailored leadership development, team effectiveness, change capability, and coaching programs—delivered through a blend of in-person workshops, virtual sessions, eLearning, and experiential learning labs. As a Gold Partner of the REACH Ecosystem, we harness data-driven insights to build self-awareness, alignment, and real-world behaviour change.

Whether you're navigating complexity, lifting leadership capability, or embedding a culture of growth, Success BOX will meet you where you are—and partner with you to go where you need to be.

Let’s build something brilliant together.

Daily rate
A$0A$3,500
Location
Australia
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The BCF Group

(0 reviews)

The BCF Group specializes in providing bespoke and pre-planned training options to enhance business productivity, morale, and creativity. With over 25 years of experience, they offer a wide range of courses, both online and in-person, focusing on leadership development, interpersonal skills, and effective communication. Their unique selling point lies in their tailored course design, allowing them to meet specific organizational needs and challenges, supported by accreditation from the Institute of Leadership & Management (ILM). Their clientele includes major entities like NHS and FTSE100 companies, demonstrating their vast expertise and credibility in the training industry.

Daily rate
Quote required
Location
United Kingdom

Showing 61 72 of 76 Training Providers

Top 5 Corporate Customer Experience Courses

Customer Journey Mapping

Understanding and visualizing the complete journey a customer takes when interacting with a company to identify and improve touchpoints.

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Touchpoint Analysis

Examining each customer interaction point to ensure consistency and quality across all channels and platforms.

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Feedback Mechanisms

Learning how to gather, analyze, and act on customer feedback to continuously improve the customer experience.

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Data Analytics for Customer Insights

Using data analytics to understand customer behaviors, preferences, and trends to tailor personalized experiences.

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Best Practices in Service Delivery

Implementing industry best practices to consistently deliver exceptional service that enhances customer satisfaction and loyalty.

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