MCA Training International is part of the MCA Resources Group and an established international training and coaching organisation with more than four decades of experience across Africa, the Middle East, Europe and beyond.

At the heart of MCA's work is a clear belief: sustainable performance begins with character. In industries where the stakes are high, where a decision can affect patient safety, financial integrity, regulatory standing, or the lives of people on the ground, the quality of leadership is not a peripheral concern. It is the single greatest determinant of whether your organisation performs, retains its best people, and builds a culture that endures.

Leaders who invest in developing their people do not just improve performance. They reduce the cost of poor leadership, accelerate the development of the next generation of talent, and build organisations that are genuinely resilient in the face of complexity and change.

The Business Case for Character-Based Leadership

Poor leadership is expensive. It drives talent out, erodes trust, creates compliance risk and undermines the cultures that organisations spend years trying to build. The organisations that outperform their peers over the long term are not simply better resourced or better structured. They are better led.

MCA's work exists to close that gap. We develop leaders who make better decisions, build stronger teams, retain top talent and deliver results that compound over time. For CEOs, CHROs, Managing Directors and business unit leaders, this is not a training investment. It is a strategic one.

Who We Work With

MCA has worked with more than 200,000 individuals across 500+ organisations globally, spanning some of the most demanding and high-stakes industries in the world. We work directly with C-Suite executives, Managing Directors, Chief HR Officers, Heads of Talent and Development, and the senior leaders who understand that the quality of leadership in their organisation is ultimately their responsibility.

In pharmaceutical and life sciences, we work with organisations where ethics, compliance and the quality of human judgment carry the highest possible consequences. Our clients in this space include Novartis, Merck Sharp and Dohme, and Takeda Pharmaceutical. For senior leaders in this sector, the question is not whether leadership quality matters. It is whether your organisation is developing the kind of leaders who can uphold rigorous standards under regulatory pressure, lead cross-functional teams through complexity, and build cultures where accountability and patient-centricity are embedded deeply enough to withstand scrutiny at every level.

In financial services and banking, our track record is extensive. We have partnered with Standard Bank, Nedbank, Stanbic Bank, Ecobank, Kenya Commercial Bank, United Bank for Africa and many others. In this sector, the cost of poor leadership shows up in client attrition, compliance failures, talent loss and cultures where accountability is inconsistent. Character-based leadership development directly addresses each of these risks while building the kind of organisations that attract and retain the best people.

In insurance, we have worked with Sanlam, Hollard, Prudential Life Assurance, Metropolitan Life and NICO Holdings among others. For senior leaders in this sector, where trust is the foundation of every client relationship, the character of your leaders is not a soft consideration. It is a commercial one.

In management consulting and professional services, we have partnered with Deloitte and PricewaterhouseCoopers. In firms where the product is the quality of your people, leadership development is not a support function. It is core to your value proposition, your ability to retain top talent, and your capacity to grow.

In construction and engineering, where safety culture and on-the-ground leadership directly determine both human and commercial outcomes, we bring a practical, results-oriented approach that resonates with leaders who measure success in the real world. And across energy, mining, telecommunications, international development and beyond, our work reflects one consistent principle: wherever people lead other people, character determines outcomes.

Our Approach

We do not deliver generic training programmes. Every engagement is designed around the specific context, culture and strategic priorities of the organisation. We work with senior leadership teams to understand what is at stake, what the current gaps are, and what kind of leadership capability the organisation needs to build in order to deliver on its ambitions.

Our programmes are delivered through practical training, facilitated learning and executive coaching, and they are designed to produce measurable, lasting behavioural change at every level of the organisation. We hold ourselves accountable to the same standards we develop in others.

Our character-based approach enables organisations to navigate complexity, lead through change, and build cultures that endure across teams, functions and generations. We do not believe in quick fixes. We believe in developing the kind of leaders whose influence outlasts any programme, initiative or organisational cycle.

What We Offer

• Leadership Development Programmes rooted in character, values, integrity and personal responsibility, tailored for regulated, high-stakes and high-performance environments

• Executive and Leadership Coaching for sustained personal and professional growth at every level of leadership

• High-Performance Team Development that builds the trust, accountability and cohesion that drives exceptional team results

• Organisational Culture Work that aligns people around shared purpose and values that translate into measurable everyday performance

• Specialised Leadership Programmes covering leadership under pressure, ethical decision-making, leading through change, resilience and managing compliance-driven environments

• Strategic L&D Partnership for organisations seeking a trusted external partner to design, deliver and embed leadership capability as part of a long-term people strategy

Why Senior Leaders Choose MCA

• A character-first leadership philosophy that addresses the root cause of underperformance, talent attrition, compliance risk and cultural drift

• Proven impact across 200,000+ individuals and 500+ organisations, from large multinationals to regional leaders across Africa, the Middle East, Europe and beyond

• Real credibility in regulated and high-stakes industries, with clients including Novartis, Merck Sharp and Dohme, Takeda, Standard Bank, Nedbank, Sanlam, Deloitte and PricewaterhouseCoopers

• Programmes designed around your organisation's specific context, culture and strategic priorities, not off-the-shelf solutions

• A practical, results-oriented approach focused on long-term performance and sustainable culture rather than short-term fixes

• Flexible delivery across in-person, virtual and blended formats, built to fit the realities of complex, fast-moving organisations

Our Mission and Vision

Our mission is to equip people, leaders and teams with the character required to create high-performing cultures and deliver exceptional organisational performance. Our vision is to leave a lasting legacy by developing leaders who positively influence organisations, industries and generations to come.

We bring to you the most effective business practices through the medium of coaching, training, and consulting after practical learning, performing, leading, coaching, and training experience in globally renowned brands like Marriott, GF Machining Solutions, Ali Baba Group, Bupa, Malabar Gold & Diamonds, Goodwood Park Hotel, Seibu Prince, ITC, Hilton, Regus, Lazada, ABL Group, Alpla, etc.

Our Service Model: Top Down

1. Coach the Leaders

2. Consult their Problems & Opportunities

3. Train their Teams

Coaching Certifications:

1. Certified Business Coach (from Mindvalley, accredited by ICF and EMCC)

2. Certified EMCC Practitioner Coach

3. Certified Cultural Intelligence Coach

Coaching Programs:

1. High-Performance Coaching

2. Sales Coaching

3. Leadership Coaching

4. Executive Coaching

5. Business Coaching for SMEs & Start-ups

6. Human Skills Coaching

Sales Training Programs:

1. Consultative Selling

2. Trusted Advisor

3. Motivus 3Ps of Sales Negotiation

4. Solution Selling

5. Soft Skills for Sales and Service

Customer Service Experience Program:

1. Customer Service Excellence

2. Customer Experience R&D (Redefined and Designed)

3. Memorable Customer Journey

Bespoke Delivery: 3D Framework

1. D1 - Discover: Here, we understand Skill-set Gaps and Business Needs

2. D2 - Deliver: Here, we delivery bespoke content virtually or in-person

3. D3 - Determine: Here, we follow-up and review the progress to ensure desired outcome is achieved

Regions Served:

1. Singapore (covering South East Asia)

2. India (covering South West Asia)

3. Middle East

4. Africa

5. Australia

6. Europe

7. USA

Some Awards:

1. Most Inspirational Sales and Customer Service Training Provider 2023

2. Most Effective Business Training Consultancy 2023

3. Customer Service Consultancy of the year

NBS Training & Coaching helps recruitment businesses and leadership teams improve performance through practical training, coaching and consultancy.

We specialise in recruitment sales, leadership development and performance improvement, helping organisations identify what's really causing underperformance and build the skills, behaviours and management habits that drive lasting results.

Our programmes are interactive, commercially focused and designed to create measurable behaviour change rather than short-term motivation.

Areas include:

• Recruitment Sales Training

• Leadership & Management Development

• Communication & Behaviour Dynamics™

• Performance Diagnostics & Consultancy

• Coaching for Recruiters & Managers

Less Beige. More Brave.

Neurovitality Ltd specializes in providing impactful, interactive training, consultancy, and coaching that focuses on developing and supporting talent across all business levels. Their offerings include face-to-face, virtual, and tailored online courses, aimed at ensuring retention and fostering talent development within companies. They boast solution-focused, dynamic, and interactive courses leveraging the latest research and proven techniques. The company plays a significant role in supporting a wide range of institutions, including large corporations and non-profit organizations, offering both paid and pro-bono sessions.

Welcome to New Results

New Results exists for ambitious organisations that want to improve their performance. Whether that is in their leadership capability, improving management approaches or addressing the thorny issue of sales and service into their clients.

We work with organisations who want a shift in how their people think, behave, and succeed.

New Results brings a refreshing, evidence‑driven approach that blends psychology, coaching, and commercial know‑how into practical programmes that actually change outcomes. We do this through “discovery led” learning that focuses on creating actions for individuals, teams and the whole organisation.

We are focused on helping teams build confidence, develop capability, and deliver measurable improvements that stick long after the workshop ends.

We don’t deliver generic courses or off‑the‑shelf content; instead, we get to know your business to really understand what’s blocking growth, what motivates your people, and what your customers really value. This insight shapes tailored development experiences that transform the way individuals lead, collaborate and engage clients.

Working with New Results feels less like hiring a training provider and more like gaining a trusted partner who’s as invested in your success as you are. We are here to support, challenge, guide, and inspire your teams to achieve their own New Results.

R3 Leaders...

What does R3 stand for?

Helping leaders be resilient, resonate with others and deliver results. That was the idea, but it has morphed into...

What are we great at?

We do a brilliant job of 6 things:

1) building change capability in leaders.

2) measuring and enabling inclusive and psychologically safe workplaces

3) build people leadership skills

4) taking real teams from good to great

5) building innovation skills

6) building confidence and skill in AI usage

Our focus?

Our focus is on the real challenges that your people are trying to overcome.

We are helping them to solve real problems, take real opportunities, make better decisions in real life, communicate better with real people. So, we don't get lost in theory and we constantly bring them back to application.

We are dealing with real, adult, human beings, after all.

Who are we?

Founded by Rupert Hodges in 2015, we are a network of 20 highly skilled learning and performance consultants. All contact starts with Rupert, you can see his bio below.

Your workforce drives your success. Training and development isn't just an investment—it's essential for sustainable growth, competitive advantage, and long-term cost savings through improved retention.

Strategic staff development delivers substantial returns: enhanced morale and productivity, increased innovation, reduced turnover costs, and closed skills gaps. When employees gain relevant knowledge and capabilities, they directly contribute to achieving your business objectives. Internal talent development also reduces recruitment costs while ensuring your team has the expertise needed to outperform competitors.

Our courses reflect today's dynamic work environment and are delivered by seasoned professionals with real-world expertise. We prioritise interactive, engaging experiences that energise participants and provide practical tools they can immediately implement in their roles and across your organisation.

We partner with you to identify the perfect training solution, so please contact us to discuss your requirements. We'll work with you to identify and refine your needs, and recommend suitable non- accredited courses or programmes, or accredited qualifications as appropriate. We can even create customised courses that maximize your training investment and address your specific business challenges.

Our training, development and coaching will:

• Cultivate talent to drive future business growth

• Deliver measurable improvements in productivity and profitability

• Equip your team with role-specific skills and elevated confidence to drive success in their roles

• Boost employee engagement, motivation, and retention

• Embed your company values and vision throughout your organisation

• Accelerate progress toward your business goals

• Strengthen succession planning capabilities

Our training and coaching services are delivered at our state-of-the-art facilities, nr Colchester Essex, although we are also able to deliver most courses at your choice of location if needed.

Our expert trainers bring real world experience and industry knowledge to our courses, which combined with our flexible, people centric approach is what sets us apart from the competition.

Sway is an organisational psychology consultancy that supports businesses during critical periods of change or growth such as rapid scaling, transformation, downsizing, or M&A. We help organisations build leadership capability and enhance team performance through evidence-based coaching, learning, and advisory services.

Methodology

Developed by award-winning organisational psychologists and LSE alumni, our methodology is grounded in decades of research on organisational transformation and the psychological contract. We focus on ADAPTIVE INTELLIGENCE — extending agility beyond speed to include forward-looking diagnosis, real-time organisational signal and resilience.

We believe the future of workplace performance lies in rapid action–feedback loops. By translating academic rigour into applied tools, we help leaders distribute adaptability at scale and sustain execution through change.

M&A, Transformation and Scaling Expertise

Specialising in growth and change, Sway has built award-winning IP on resilience and adaptability, including immersive training techniques designed to build capacity under pressure. Our method helps leaders build capacity and readiness via coaching and facilitated offsites, and mindsets for resilience and rapid execution through multi-layer enablement initiatives and proprietary workforce intelligence tools.

Learning and Development

Sway develops proprietary content to support organisational learning initiatives, delivered through trainings, workshops, offsites, or keynote sessions. Topics include understanding change, the science of communication, loyalty, relational leadership, psychological safety, resilience & stress, and healthy ways of working.

Talent Hacks is a management consultancy team that believes that all problems stem from poor communication. By focusing on the individuals, we bring the "I" back in team, aligning personal direction with team goals and optimizing the team dynamics of the particular people people involved, delivering boosted performance and morale.

We offer solutions ranging from long-term hybrid programs to quick and easy, off-the-shelf online courses that use a unique approach to tailor content specifically to the personality and learning style of each user.

All of our programs implement our edutainment methodology. We know that people cannot learn when bored so we maximize the fun through games, interactions and high production "Netflix style" video content, creating a truly engaging journey.

Lastly, we offer what we term as "hacks" which are immediate, applicable and directly relevant behavioural tips that be instantly be applied at work, allowing participants to create direct positive impact for themselves and their teams.

The Happy Human Training Company is a Scottish-based consultancy dedicated to enhancing leadership, connectivity, and a culture of trust within organisations. Based in Kirriemuir, Angus, we specialise in delivering impactful, human-centred training and coaching solutions that foster resilience, clarity, and connection in today's dynamic work environments. Specialising in working in areas such as challenging workplace behaviours and supporting teams working with heavy emotional content, we are active across the U.K and work with clients both in-person and using virtual technology.

At the heart of our approach is the belief that connectivity and community are foundational to performance. Organisations that nurture psychological safety and trust have cultures where individuals tend to be more resourceful, collaborative, and courageous. Resilience and adaptability grow from a sense of shared ownership and belonging. However, a thriving community isn't automatic, it requires intentional nurturing, knowledge, and skill development. We partner with organisations to cultivate connection from within, undertaking a shared journey that nurtures and enhances personal awareness and confidence alongside the communication skills that are essential in navigating ambiguity and change.

Our Core Services:

Organizational Development

We provide flexible, expert support tailored for organisations, focusing on developing leadership, management, and personal skills necessary for a thriving culture and outstanding results. Our services include strategic consultancy, culture enhancement, team dynamics, and ongoing leadership coaching, all offered in cost-effective packages that align with your budget.

Leadership Development

Blending expert insights with practical applications, our Leadership Programmes include options such as coaching support and Insights Discovery profiling, tailored to meet the evolving needs of your business.

Management Development

We offer a suite of virtual and in-person workshops designed to equip managers with essential skills and confidence. These workshops cover a range of topics and can be accessed individually or as part of a comprehensive development programme aimed at creating lasting impact.

Personal Development

Our innovative personal development programmes are designed to fit around your organisation's schedule and budget and focus on building confidence, resilience, and self-awareness, enabling individuals to thrive in their personal and professional lives.

Bespoke Workshops and Programmes

Sometimes your people challenges require a tailored solution, especially in roles that require the handling of sensitive emotions and challenging reactions. We're specialists in creating content to support teams with heightened emotion to reduce the impact on team members and enhance outcomes, with clients including the museum, archive and hospice sectors.

Coaching and Counselling

Recognising that tailored support is sometimes needed, we offer coaching and counselling services to help individuals navigate challenges, growth, or loss of confidence. Our expertise ensures you receive the support necessary during pivotal moments.

Special promotion!

Mental Health First Aid is teeing up a new kind of support in golf clubs — because wellbeing belongs on every fairway. By training staff, volunteers, and members to spot signs of poor mental health and respond with confidence and empathy. Clubs can become safe, inclusive spaces where everyone feels seen and supported. Whether it’s a quiet chat after a tough shift in the kitchen or knowing when to guide someone to professional help, Mental Health First Aid empowers golf communities to champion mental wellbeing as part of the game. Let’s make kindness part of the club culture.

Join us next year when I release more dates for Mental Health First Aid as well as other bespoke training to help you support the wellbeing of your team.

Thrive Together is focused on enhancing workplace mental health and well-being through bespoke training and expert coaching so you can see the impact of the training. Thrive Together offer training and resources that empower businesses to manage stress, build resilience, and improve employee morale. This will in turn reduce absenteeism, presenteeism and employee turnover.

A unique aspect of their service is the creation of supportive and non-judgemental training and coaching for learning and sharing experiences about mental health in the workplace. Their platform provides comprehensive, structured training sessions to help you identify poor mental health in the workplace, how to listen, support and signpost to effective professional support. Specialized coaching for managers and tailored training programs are offered to meet specific business needs supporting you to create an effective workplace wellbeing strategy.

Examples of training include 'What Men need to understand about female menopause' and 'Financial Wellbeing.'

I design and deliver customized training experiences that address your organization's unique needs and challenges. Whether you're looking to enhance leadership skills, improve communication, foster teamwork, or drive sales effectiveness, I'll partner with you to create a program that delivers measurable impact.

My training programs are:

*Engaging and interactive*: I use a variety of methods to keep participants engaged and ensure that the learning sticks.

*Tailored to your needs*: I work closely with you to understand your specific goals and objectives, and design a program that meets your unique requirements.

*Results-oriented*: I focus on delivering measurable outcomes that contribute to your organization's success.

Here are some examples of training programs I offer:

*Leadership Development: Equip your leaders with the skills and strategies they need to inspire their teams, navigate change, and drive innovation.

*Sales Training: Enhance your sales team's effectiveness with proven techniques for prospecting, closing deals, and building long-term customer relationships.

*Teamwork and Communication: Foster a collaborative and high-performing work environment by improving communication, building trust, and resolving conflict effectively.

*Change Management: Prepare your employees for change and minimize disruption to your business with a structured approach to change management.

Ignite your team's potential and achieve breakthrough results with *ThriveWithMonica*. I'm not just another HR consultant –

I'm your strategic partner in building a thriving workforce. I work closely with organizations like yours to design and deliver bespoke HR solutions that address your unique challenges and drive measurable impact. Here's how I can help:

*Talent Acquisition: Go beyond simply filling roles. I'll help you attract top-tier talent, build diverse teams, and create a candidate experience that reflects your employer brand.

*Learning & Development: Develop your employees into high-performing superstars with engaging learning experiences that accelerate their growth and boost their skills. I'll help you design and deliver impactful programs that get results.

*Leadership Development: Equip your leaders with the skills and strategies they need to inspire their teams, navigate change, and drive innovation. I'll help you create a leadership pipeline that fuels your organization's success.

*Organizational Design: Create a structure that supports your strategic goals and empowers your employees. I'll help you optimize your organizational design for efficiency, agility, and growth.

*Change Management: Navigate change with confidence and minimize disruption to your business. I'll help you develop and implement change management strategies that ensure a smooth transition and maximize buy-in.

*Coaching: Unlock the full potential of your employees with personalized coaching that helps them overcome obstacles, develop their strengths, and achieve their goals.

Reduced people team costs by 23% in 5 months. Implemented a People Review Process for 232 employees with 95% engagement. Achieved 78% participation in L&D programs. Developed 25 leadership modules and 3 Women in Leadership Programs for top tech companies.

Visit www.thrivewithmonica.solutions to learn more and schedule a consultation.