Understood default trainer, trainer at Understood

Understood default trainer

Trainer for Understood


About this trainer

Understood Ltd offers bespoke learning experiences focused on improving human connections and understanding within organizations. Their tailor-made training and communication programs are designed to transform organizational culture and boost employee engagement, resulting in enhanced customer experiences. With a firm belief in the power of human connection, the company provides unique solutions for each organization, emphasizing the importance of being understood. Their programs include specialized topics such as frontline service, customer experience success, sales experiences, and personality assessments, highlighting their expertise in driving engagement and behavioral transformation.

Experience
11 years
Delivers in
USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanada
Customisation
Full course design

Subjects

Leadership (12)

EmpathySelf-ManagementConflict Resolution EIConflict Resolution TeamBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentSocial AwarenessTrust and Psychological SafetyRelationship managementDecision-Making

Human Resources (5)

Career DevelopmentTraining Needs AnalysisTraining Program DesignPerformance EvaluationLearning Management Systems

Management (6)

Leadership StylesConflict ResolutionCoaching and MentoringTeam Building and CollaborationEmotional IntelligenceDecision-Making and Problem-Solving

Sales (6)

Customer Service and SupportCustomer Data ManagementCRM Strategy and PlanningCRM Software ImplementationSales Pipeline ManagementSales Analytics and Reporting

Communication and Professional Development (17)

Managing Difficult ConversationsMentoring and Being MentoredAdapting Communication StylesConfident PresentingCross-Cultural CommunicationCultural Competence in the WorkplaceBuilding a Personal BrandBuilding Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationStorytelling for ProfessionalsPublic Speaking
Show all 17 Communication and Professional Development subjects
Effective Networking StrategiesNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive Criticism

training from £1,500

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