Andrea Graham

About this trainer

Andrea Graham is a seasoned intercultural coach, leadership facilitator, and former senior executive with over 25 years of experience in learning, development, and organisational growth. As the founder of Iris Insights, Andrea works with professionals and teams across sectors to build cultural intelligence, authentic leadership, and strong communication skills in today’s diverse, fast-changing workplaces. Known for her warm, inclusive approach and deep expertise, Andrea creates safe yet dynamic learning environments where individuals feel seen, challenged, and empowered to grow. Her facilitation and coaching style blends practical insight with reflective learning, and she is particularly skilled at helping multicultural teams navigate complexity with greater empathy and impact. Andrea has worked extensively across industries and borders, equipping leaders and teams to communicate effectively, lead with purpose, and build collaborative, resilient cultures. She has competent expertise in virtual facilitation, coaching, and curriculum design. Course specializations include: Cross-Cultural Effectiveness Coaching, Cultural Intelligence, Leading Across Cultures, Intercultural Communication Skills, International Business Etiquette & Culture, Inclusive Leadership in Global Teams, Intercultural Adaptation Coaching.

Experience: 19 years

Languages: English

Delivers in: USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina

Customisation: Off the shelfSome tailoringFull course design

Subjects

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Leadership (32)

Relationship managementUnderstanding EnterpriseTransformational LeadershipServant LeadershipAuthentic LeadershipSituational LeadershipEthical LeadershipAdaptive LeadershipSelf-AwarenessSelf-ManagementSocial AwarenessEmpathy

Show all 32 Leadership subjects

Team DevelopmentTrust and Psychological SafetyDecision-MakingBuilding High-Performing TeamsProblem IdentificationAnalytical ThinkingCreative Problem SolvingDecision AnalysisRisk Assessment and MitigationEthical Decision MakingConflict Management StylesNegotiation StrategiesMediation and FacilitationConstructive FeedbackManaging Difficult PeopleBuilding a Positive Work EnvironmentCommunication and CollaborationConflict Resolution EIConflict Resolution TeamGeneral Leadership

Human Resources (31)

Goal Setting and Performance PlanningPerformance Appraisal MethodsFeedback and CoachingPerformance Improvement PlansReward and RecognitionPerformance Metrics and KPIsCultural CompetenceImplicit BiasUnderstanding Diversity and InclusionUnconscious BiasGender EqualityLGBTQ+ Inclusion

Show all 31 Human Resources subjects

Age DiversityReligious and Belief InclusionInclusive LeadershipRace and EthnicityDisability Awareness and InclusionIntersectionalityInclusive Policy DevelopmentCommunity Engagement and OutreachNeurodiversityInclusive Technology and Digital AccessibilityGlobal Diversity and InclusionAllyship and AdvocacyEquity and Social JusticeInclusive CommunicationInclusive Recruitment and RetentionEmployee Resource Groups (ERGs)Anti-Harassment and Anti-DiscriminationEDI Metrics and AccountabilityConflict Resolution and Mediation

Management (6)

Leadership StylesEmotional IntelligenceTeam Building and CollaborationDecision-Making and Problem-SolvingConflict ResolutionCoaching and Mentoring

Communication and Professional Development (42)

Storytelling for ProfessionalsCross-Cultural CommunicationMeeting FacilitationNegotiation SkillsFeedback and Constructive CriticismEmotional Intelligence in CommunicationAdapting Communication StylesEffective Email WritingReport Structure and FormattingDocument Editing and ProofreadingProposal Writing SkillsSocial Media and Business Communication

Show all 42 Communication and Professional Development subjects

Legal and Ethical Considerations in WritingWriting for Different AudiencesPowerful PowerPoint PresentationsDynamic Presentations Delivery TechniquesInteractive Presentation MethodsVirtual Presentation SkillsEffective Use of Data in PresentationsAdapting Presentations for Different AudiencesPeer Review and Feedback for PresentationsPresentation SkillsBuilding Trust in Professional RelationshipsEffective Networking StrategiesMentoring and Being MentoredCollaborative Decision-MakingTeam Building and CommunicationManaging Difficult ConversationsCultural Competence in the WorkplaceBuilding a Personal BrandEffective Prioritisation TechniquesSetting and Achieving SMART GoalsProactive Time-Blocking StrategiesTask Delegation and Team ProductivityStrategic Planning for Time ManagementStress Management and Work-Life BalanceUtilizing Technology for ProductivityEffective Meeting ManagementPublic SpeakingConfident PresentingPresentation and Pitch DeliveryGeneral Communication and Professional Development

training from ZAR 5,500