SH Retail Academy (SHRA), founded in September 2019 by Mr. Lim Kim Heng, provides specialized retail training tailored to business transformation within the retail sector through digitalization and employee upskilling. The academy emphasizes aligning training programs with retail thought processes and needs, offering customizable programs, executive diplomas, and professional certificates delivered flexibly. Their offerings include a variety of training formats, including in-house and e-learning solutions, backed by a proven track record with over 642 training sessions for SMEs and MNCs in Malaysia. SHRA prides itself on unique retail-focused training, leveraging successful applications from Senheng's expertise.

Sting Consulting specializes in innovative leadership and sales training for the retail sector. The company offers tailor-made leadership programs that align with corporate values, leadership principles, and strategic priorities, providing highly effective, interactive, and practical learning experiences. Known for their methodological variety and focus on measurable learning outcomes, Sting Consulting's programs are designed to support cultural transformations and enhance customer engagement, leading to reduced complaints and long-term improvements. Their expertise in bridging human and technological aspects during CRM system implementations sets them apart as a valuable partner in retail training.

Success BOX – Building Organisational Excellence

At Success BOX, we believe in embracing the potential in people through passion, purpose, and play. We design and deliver powerful learning experiences that help leaders, teams, and organisations thrive. From strategy to skills, our programs are crafted to unlock capability, foster accountability, and drive performance where it matters most.

We offer tailored leadership development, team effectiveness, change capability, and coaching programs—delivered through a blend of in-person workshops, virtual sessions, eLearning, and experiential learning labs. As a Gold Partner of the REACH Ecosystem, we harness data-driven insights to build self-awareness, alignment, and real-world behaviour change.

Whether you're navigating complexity, lifting leadership capability, or embedding a culture of growth, Success BOX will meet you where you are—and partner with you to go where you need to be.

Let’s build something brilliant together.

We offer training, coaching, counsulting and learning and development solutions, both online, offline and hybrid. We offer pre-designed and bespoke tailored programmes for our international clients across multiple sectors in:

• Visionary Leadership

• Strategy Development

• Management for Results

• Communication

• Delegation

•Team Coaching

• Performance Management

• Focus and Effectiveness

• Wellbeing at Work

• Corporate Social Responsibility

• Environmental and Social Governance

• Corporate Governance

• Practical Project Management

• Risk Management

• Consultative Sales

• Emotional Intelligence

• Empowerment

• Innovation

• Critical Thinking

• Public Speaking

• Presentation and Report Writing

• Data Driven Decision

• Making Winning Negotiations

• Business and Contract Management

• Profit Improvement

• Process Improvement

• Stakeholder Engagement

We have worked both directly, and as partners in engagements with numerous Global Multinational / FTSE 100 companies at board level on 4 continents, over 30 countries, and with over 50 nationalities, developing bespoke training for private and public businesses, national government authorities and ministries, NGOs, and private individuals on Leadership and Coaching, Management Employee Engagement and Performance, Transformation Planning and Collaborative Working practices.

A confidential summary of clients is available on request.

We’ve led consulting clients to achieve +20% year on year growth and enhanced profitability and people outcomes, giving us a unique position in the marketplace for helping organisations do the right thing and grow.

When it comes to transformation and innovation, we practice what we preach and work alongside our clients to radically rethink their business models, structures, operations and how they brand and engage with clients and stakeholders.

In our consulting practice, we advise on implementation, advantages, and best practice in flexible and agile working, which is extremely relevant given the recent changes that are being experienced by the UK and Global workforce.

Expertise of our stable of coaches and consultants in organisational psychology, and employee behaviour through first-hand experience, during rapid organisational and technological change helps our clients to anticipate the emerging needs of the evolving workforce and employers.

Our founder also regularly provides comment for business publications based on this experience, and facilitates business discussions and roundtables for HRDs, technologists and professional bodies on impact of change and best practice in workplaces, and business leadership and strategy.

Increasing your sales is straightforward when you have a plan. And that's where I come in.

Selling - when done correctly - is simple. Experts who attempt to make it sound complicated are either confused themselves or trying to confuse you so that you have to hire them time and time again.

Success in sales is neither magical or mysterious. Success in sales is the natural consequence of doing the ordinary things extraordinarily well. Sales teams from BMC, HP, Philips Medical, Toshiba, Red Hat, FastSigns, Lexmark and many others have learned that selling is not rocket science. It's problem solving 101 and I'd love to show you what I mean.

Sales executives typically engage me to help their teams learn how to:

- Prospect for new business

- Plan & conduct an effective sales call

- Create compelling value propositions

- Ask thought-provoking (not mind-numbing) sales questions

- Find new ways to connect with decision-makers

- Accurately qualify prospects to eliminate time wasters

- Developing effective & engaging follow-up campaigns

- Create client-focused conversations

- Accelerate opportunities through the pipeline

- Conduct thorough needs analysis

- Re-engage prospects who have gone “silent”

- Overcome (and prevent) objections

- Develop and deliver winning presentations

At Upskill Training House, we are committed to creating a lasting impact in businesses and institutions through transformative learning experiences. Our customized and personalized learning pathways are designed to bring excellence to organizations and empower individuals to achieve their full potential.