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Customer Service and Support

Customer Service and Support is a crucial subject in business studies focused on the principles and practices of delivering exceptional Read more...

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Found 880 Training Providers

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Andy Hanselman Consulting

(0 reviews)

Andy Hanselman Consulting help businesses and their people create competitive advantage by ‘Thinking in 3D’! That means being ‘Dramatically and Demonstrably Different’! We are Andy Hanselman and Jill White, partners both in business and in the ‘real world’ and we have over 30 years’ experience, researching, working with and learning from successful fast growth business leaders and their people. Over those 30 years, we have identified what we see as some of the common things that forward thinking successful businesses have and do - and have even written a book about them! Not the latest ‘fad’ or hyped ‘panacea’ for business success, nor a list of ‘do’s and don’ts, or ‘magical answers’, but proven methodologies and processes that help successful winning businesses get ahead, and stay ahead of their competitors. We are passionate about working with successful growing businesses and love helping them develop and enjoy bringing these lessons to life by speaking at events and conferences around the world and running leadership and business development training programmes and workshops. We thrive on interacting with people ensuring that they are challenged, stimulated and motivated our style is participative, fast paced, humorous and relevant. We believe people learn best by doing and having fun! As a result, we work hard to offer them practical, stimulating fresh ideas, tools and techniques that provide no-nonsense ‘stuff’ they can actually use in their businesses immediately. Our core areas of expertise are: + Strategic Development For Senior Leaders + Leadership Development for departmental heads, team managers and team leaders + Leadership Development for 'up and coming' managers and future prospective managers + Sales And Business Development Training + Customer Service Training We have worked with lots of large multinational businesses over the years including Tommy Hilfiger, Specsavers, Asda, Geodis, Santander, Parkdean Resorts, Grant Thornton and Ronseal, plus thousands of growing entrepreneurial businesses from a massive range of industry sectors.

Daily rate
£0£2,000
Location
United Kingdom

Annoto

(0 reviews)

Annoto revolutionizes educational media by enhancing static video content into interactive, collaborative experiences, offering unique insights into user engagement and content effectiveness. Its integration with platforms like Kaltura Media Space and NYU Brightspace highlights its dedication to maximizing engagement and inclusivity. Annoto excels in providing diverse learning experiences across sectors, facilitating critical thinking and interactive pedagogy. Its innovative platform serves as a comprehensive tool for both academic institutions and professional trainings, distinctly focusing on enhancing content interaction, collaboration, and providing actionable analytics.

Daily rate
Location
Israel

Anvistar ITS Pvt. Ltd.

(0 reviews)

Anvistar, established in 2017 and based in Pune, India, is a leading provider of commercial software development and training solutions. The company focuses on offering high-quality, needs-based services to both local and international clients. Anvistar specializes in developing strong technical skills, enhancing resumes, and providing opportunities for campus selections through its internship programs. The company is dedicated to integrating new and emerging technologies to maintain a competitive edge. Key services include ERP systems, CRM solutions, e-commerce development, mobile application development, and customer engagement strategies. Anvistar differentiates itself through its commitment to innovation, client loyalty, and the development of professional expertise.

Daily rate
Location
India

ApnaVikas.com

(0 reviews)

ApnaVikas Online Services LLP offers a diverse range of training programs tailored for various disciplines, potentially including management, marketing, sales, and leadership development. Their online platform, based in India, focuses on delivering comprehensive educational tools and resources aimed at enhancing professional skills. Their unique selling points might involve flexible learning options and potentially customized content to meet individual or corporate needs.

Daily rate
Location
India

Apprento

(0 reviews)

Apprento specializes in providing sales training that emphasizes sustainable behavioral change and improved results. They offer a unique 12-month training program aimed at new hires, designed to eliminate failures and halve ramp times, ultimately maximizing sales team performance and reducing attrition. Apprento is known for their ability to source best-fit sales talent quickly and effectively, making them a valuable partner in enhancing B2B sales capabilities, particularly in uncertain times.

Daily rate
Location
New Zealand

Armstrong Sales Coaching

(0 reviews)

Armstrong Sales Coaching provides systematic and innovative sales training to improve performance and drive results. Their approach focuses on building confidence and customer relationships without high-pressure tactics. They offer personalized coaching sessions for individuals at all experience levels, helping them implement effective sales systems. The company stands out by offering the first session for free and utilizing a world-class, ongoing training methodology. Based in Michigan, they provide both in-person and remote coaching services.

Daily rate
Location
United States of America (the)

Aroma Academy

(0 reviews)

The Aroma Academy is a global leader in training and developing sensory skills, particularly focused on the drinks industry. They offer a range of innovative self-learn sensory training kits, online e-learning, classroom sessions, and competency programs. Their expertise lies in aroma marketing projects across various sectors, providing corporate team-building and experiential events. They stand out for their unique sensory training methods and immersive aroma games.

Daily rate
Location
United Kingdom

Arrivista Business Coaching

(0 reviews)

Arrivista is an acclaimed Business Coaching and Training firm in the West Midlands, specializing in enhancing leadership and business skills among SME owners. With over 11 years in the region, Arrivista has empowered more than 800 small to medium enterprises through personalized coaching, seminars, workshops, and strategic events. Their unique approach of integrating personal and business development helps clients achieve work-life balance and sustains business growth. With a network of strategic partners, Arrivista offers tools and actionable plans which lead to improved profitability and competitive edge for their clients.

Daily rate
Location
United Kingdom

Artti Art Technology Agency

(0 reviews)

The company specializes in training and implementing effective business models for organizations by using their proprietary holistic approach which combines knowledge of project management with international methodologies like Agile SCRUM, Waterfall (Prince, PMI), ITIL, and LEAN. They offer tailored training and workshops focusing on agile and traditional project management, process management, CRM, sales, and digital marketing. The team consists of trainers and consultants with over 20 years of experience, delivering personalized systems like BITRIX24 to enhance productivity and support effective organizational changes. Their expertise extends across various sectors including IT, advertising, marketing, hospitality, and pharmaceuticals.

Daily rate
Location
Poland

Ask the Underwriter

(0 reviews)

Asktheunderwriter.net offers specialized training and mentoring for professionals in the mortgage industry. Their programs focus on mastering the mortgage process, including credit analysis, income assessment, and asset management. The company emphasizes practical skills such as handling variable income and enhancing customer service. It sets itself apart by offering a combination of full courses and weekly group meetings, aimed at boosting referrals and improving service delivery within the loan sector.

Daily rate
Location
United States of America (the)

Asn√¶s & Vangstrup

(0 reviews)

Asn√¶s & Vangstrup is Denmark's leading knowledge center in the hospitality industry, distinguished by their dedication to elevating this sector. They offer state-recognized training and consultancy services across various levels within the industry, supported by extensive research and practical experience. Their offerings focus on leadership, safety, sustainable business practices, and enhancing guest experiences. Asn√¶s & Vangstrup stands out for their tailored approach, ongoing support, and industry-specific insights, alongside a deep understanding of client needs across different operational periods.

Daily rate
Location
Denmark

Aspiring Future Competence

(0 reviews)

AFC Consultants specializes in coaching and training programs aimed at enhancing interpersonal and leadership skills. With over 15 years in the industry, they focus on interactive and inspirational learning solutions customized to meet individual client needs. They utilize unique resources like professional actors for scenario-based exercises and emphasize the importance of mental wellness and emotional intelligence. Their award-winning services are particularly tailored for professional women aiming for self-improvement and career advancement.

Daily rate
Location
United Kingdom

Showing 73 84 of 880 Training Providers

Top 5 Corporate Customer Service and Support Courses

Effective Communication Techniques

Learning how to interact clearly and empathetically with customers to understand and address their needs.

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Problem-Solving Strategies

Developing methods for efficiently resolving customer issues and turning challenges into positive experiences.

** to Become a Top Provider

Customer Relationship Management (CRM)

Understanding how to use CRM systems to manage customer interactions, track service history, and personalize support.

** to Become a Top Provider

Technology in Customer Support

Exploring the role of digital tools, such as chatbots and automated service systems, in enhancing customer service efficiency.

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Customer Feedback and Improvement

Studying how to collect, analyze, and act on customer feedback to continuously improve service quality and customer satisfaction.

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