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Customer Service and Support

Customer Service and Support is a crucial subject in business studies focused on the principles and practices of delivering exceptional Read more...

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Found 886 Training Providers

The Empathy Coach

(0 reviews)

The Empathy Coach specializes in enhancing Emotional Intelligence and empathy to empower individuals across various roles, including leadership, sales, and customer service. With over 20 years of experience in sectors such as Telecomms, Financial Services, E-Commerce, Retail, and others, the company focuses on building skills in influencing, communication, and relationship management. The training is designed to inspire commitment, improve performance, and nurture both professional and personal development.

Daily rate
£500
Location
United Kingdom

The Ethics Company

(0 reviews)

The Ethics Company specializes in guiding businesses to make ethically informed decisions, emphasizing self-regulated ethics from a proactive, human-centered approach. Founded by Supriya Kulkarni, a recognized leader in AI ethics, the company utilizes proprietary ethical design toolkits to ensure products create a positive societal impact and build market differentiation. Their courses integrate ethical principles with practical application, aligning with client work processes to seamlessly incorporate ethical considerations.

Daily rate
Location
India

The First Word

(0 reviews)

TheFirstWord specializes in creating practical, interactive workshops focused on improving communication skills within organizations. Their workshops are tailored to team needs, assisting brands in maintaining clear and effective communication strategies. The company emphasizes the importance of crafting accurate and meaningful copy that facilitates genuine connections with customers. By transforming communication, they aim to enhance understanding, foster inclusivity, and build lasting skills and confidence among participants. Their unique selling proposition is the partnership approach in developing communication strategies and their capability to eliminate ineffective communication, often referred to as 'blah', that hinders personal and professional relationships.

Daily rate
£500
Location
United Kingdom

The Forum

(0 reviews)

The Forum is a pioneer in customer operations training, focusing on innovation and best practices across contact centers, digital, field, back office, and retail services. Established in 2000, it serves as a trusted hub for professionals to learn, share, and network. Offering both virtual and in-person learning through its Learning Academy, the Forum provides flexible, on-demand modules, professional accreditation, and benchmarking standards. Additionally, it offers bespoke consultancy services to tailor solutions for organizational challenges, emphasizing best practice and continuous improvement in customer operations.

Daily rate
£500
Location
United Kingdom

The Fully Booked Coach

(0 reviews)

The Fully Booked Coach specializes in guiding coaches to successfully market and sell their services in a competitive industry. Founded by Tim Brownson, the company has helped over 350 coaches over the last decade. It emphasizes practical marketing strategies over traditional coaching training, asserting that client acquisition is crucial for success. The company prides itself on offering no-nonsense, results-driven guidance, setting itself apart by focusing heavily on how to attract and retain clients effectively.

Daily rate
Location
United Kingdom
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The GameChanger Consultancy

(0 reviews)

We offer training, coaching, counsulting and learning and development solutions, both online, offline and hybrid. We offer pre-designed and bespoke tailored programmes for our international clients across multiple sectors in:

• Visionary Leadership

• Strategy Development

• Management for Results

• Communication

• Delegation

•Team Coaching

• Performance Management

• Focus and Effectiveness

• Wellbeing at Work

• Corporate Social Responsibility

• Environmental and Social Governance

• Corporate Governance

• Practical Project Management

• Risk Management

• Consultative Sales

• Emotional Intelligence

• Empowerment

• Innovation

• Critical Thinking

• Public Speaking

• Presentation and Report Writing

• Data Driven Decision

• Making Winning Negotiations

• Business and Contract Management

• Profit Improvement

• Process Improvement

• Stakeholder Engagement

We have worked both directly, and as partners in engagements with numerous Global Multinational / FTSE 100 companies at board level on 4 continents, over 30 countries, and with over 50 nationalities, developing bespoke training for private and public businesses, national government authorities and ministries, NGOs, and private individuals on Leadership and Coaching, Management Employee Engagement and Performance, Transformation Planning and Collaborative Working practices.

A confidential summary of clients is available on request.

We’ve led consulting clients to achieve +20% year on year growth and enhanced profitability and people outcomes, giving us a unique position in the marketplace for helping organisations do the right thing and grow.

When it comes to transformation and innovation, we practice what we preach and work alongside our clients to radically rethink their business models, structures, operations and how they brand and engage with clients and stakeholders.

In our consulting practice, we advise on implementation, advantages, and best practice in flexible and agile working, which is extremely relevant given the recent changes that are being experienced by the UK and Global workforce.

Expertise of our stable of coaches and consultants in organisational psychology, and employee behaviour through first-hand experience, during rapid organisational and technological change helps our clients to anticipate the emerging needs of the evolving workforce and employers.

Our founder also regularly provides comment for business publications based on this experience, and facilitates business discussions and roundtables for HRDs, technologists and professional bodies on impact of change and best practice in workplaces, and business leadership and strategy.

Daily rate
£0£2,500
Location
United Kingdom
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The Good Humans Growth Network

(0 reviews)

The GHGN is a referral community where entrepreneurs and business development professionals are gathered in order to build relationships that lead to client referrals. Our founder, Catherine Brown, offers training in how to find the right group of people who will send you new business, how to make yourself referable, and the various ways to partner with other companies. She teaches on how to build communities of referrers through masterclasses and interactive workshops, and she trains on how to build referral partnerships you can count on for sales pipeline growth.

Daily rate
US$8,000
Location
United States of America (the)

The Growth Coaching Collective

(0 reviews)

The Growth Coaching Collective specializes in empowering entrepreneurs with mindset coaching and sales mentoring. The company focuses on cultivating leadership skills, enhancing sales strategies, and fostering ethical business practices. Their unique mentoring frameworks aim to transform business operations from the ground up, building strong foundations for long-term success and helping entrepreneurs achieve more freedom, revenue, and industry recognition. The programs are designed to break down mental barriers, boost confidence, and enable effective action towards business growth without compromising integrity.

Daily rate
£500
Location
United Kingdom

The Inner Circle Network

(0 reviews)

Oinnero is a global platform that connects business professionals worldwide, focusing on creating meaningful and mutually beneficial business connections. They offer a range of services aimed at advising and consulting clients through complex sales processes and facilitating B2B client solutions via high-level connections. Oinnero's exclusive invite-only network emphasizes growth-oriented leadership development through workshops and masterclasses. The company places a strong emphasis on networking, collaboration, and building relationships, helping members close deals and achieve revenue goals across 18 states. They also provide resources specifically tailored for small businesses looking to scale.

Daily rate
Location
United States of America (the)

The Janitorial Store

(0 reviews)

The Janitorial Store provides comprehensive training and resources for individuals and businesses starting and operating commercial cleaning companies. Their services include expert business coaching, online training videos, downloadable programs, and resources tailored for cleaning business owners. They emphasize scaling operations effectively, establishing robust leadership foundations, and enhancing business skills necessary for sustainable growth. With tools like the Janitorial Bidding Calculator, they offer unique utilities that aid in contract acquisition and business efficiency.

Daily rate
Location
United States of America (the)

The Learning Palette

(0 reviews)

The Learning Palette empowers the workforce through transformative learning solutions tailored to enhance compliance, sharpen sales skills, and develop transformative leaders. Their unique approach emphasizes modular, human-centered design, allowing for easily digestible, plug-and-play solutions integrated seamlessly into workflows. With a high client satisfaction rate and extensive experience in instructional design, the company leverages deep industry insights and cutting-edge technology. Their comprehensive strategies include a Deep Needs Analysis to identify client challenges and align solutions for effective results. TLP's flexible, multi-modal learning solutions have delivered outstanding outcomes for various industries, underscoring their expertise in crafting personalized learning paths.

Daily rate
Location
United States of America (the)

The Marketing Spaces

(0 reviews)

The Marketing Spaces offers practical strategic marketing courses, coaching, and consultancy for small to medium-sized businesses. Founded by Kara Stanford, with over 20 years of experience in marketing, the company helps businesses capitalize on effective marketing strategies. They provide a blend of theory and real-world marketing experience, offering bite-sized marketing insights and a supportive learning environment. Services include online courses, live events, and a supportive community aiming to untangle marketing challenges and empower businesses to achieve marketing success and business growth.

Daily rate
Location
United Kingdom

Showing 757 768 of 886 Training Providers

Top 5 Corporate Customer Service and Support Courses

Effective Communication Techniques

Learning how to interact clearly and empathetically with customers to understand and address their needs.

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Problem-Solving Strategies

Developing methods for efficiently resolving customer issues and turning challenges into positive experiences.

** to Become a Top Provider

Customer Relationship Management (CRM)

Understanding how to use CRM systems to manage customer interactions, track service history, and personalize support.

** to Become a Top Provider

Technology in Customer Support

Exploring the role of digital tools, such as chatbots and automated service systems, in enhancing customer service efficiency.

** to Become a Top Provider

Customer Feedback and Improvement

Studying how to collect, analyze, and act on customer feedback to continuously improve service quality and customer satisfaction.

** to Become a Top Provider

Explore endless learning possibilities! Dive into diverse topics and find your perfect course on our marketplace today.

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