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Customer Service and Support

Customer Service and Support is a crucial subject in business studies focused on the principles and practices of delivering exceptional Read more...

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Found 875 Training Providers

Odyssey Teams

(0 reviews)

Odyssey Teams specializes in delivering transformative team experiences with a strong focus on community impact and corporate social responsibility. Their unique programs, such as Build-a-Hand® and Life Cycles™, engage participants in creating tangible products like prosthetic hands and bicycles for developing communities worldwide. With over 30 years of experience and a history of partnering with major organizations, Odyssey Teams combines purpose-driven service projects with leadership and communication training, offering both in-person and virtual formats. Their approach emphasizes collaboration, change agility, and integrating corporate values through practical and meaningful activities, setting them apart in the industry.

Daily rate
Location
United States of America (the)

ONE EIGHTY

(0 reviews)

One Eighty appears to offer specialized training and educational services focusing on leadership development, effective communication, and team building. They emphasize confidentiality and privacy as key aspects of their business, indicating an understanding of sensitive client needs. Their courses likely cater to various levels of professionals, aiming to foster significant personal and professional transformation, as suggested by their hashtag 'DOAONEEIGHTY'. The company highlights its collaboration with Mortensen Designs for website development, showcasing a commitment to professional presentation.

Daily rate
Location
United States of America (the)

ONLE Networking

(0 reviews)

ONLE is a networking-focused organization that offers entrepreneurs opportunities to connect with like-minded individuals in a supportive environment. Their unique selling points include flexible meeting schedules, an emphasis on reducing carbon footprints, and a community that prioritizes mutual support without obligatory referrals or forced sales. They provide members with exclusive resources such as networking guides and workshops, aimed at enhancing networking success. ONLE prides itself on a community-centric approach, treating members as valued partners and focusing on facilitating genuine business connections.

Daily rate
Quote required
Location
United Kingdom

OnyxNail

(0 reviews)

ONYX Academy specializes in offering high-level courses, seminars, workshops, and masterclasses in the fields of beauty, wellness, aesthetics, marketing, and business. The academy focuses on personal and professional growth to help transform individuals' passions into successful and fulfilling careers. Operating since 2008, ONYX Academy has trained over 50,000 students, leveraging more than 30 locations for in-person learning and providing online options. Their unique selling point involves the collaboration with major experts in their respective fields.

Daily rate
Location
Italy

OP Agency

(0 reviews)

Osbourne Purdie is an experiential-marketing and training agency specializing in the automotive sector, offering a blend of innovation and practical experience. Operating since 1992, it has executed over 1,000 commercial training and leadership programs, notably for over 40 automotive brands. Known for a learner-centric, virtual-first approach, the company is dedicated to enhancing client experiences through innovative solutions, focusing on reducing staff turnover and optimizing learning outcomes. With offices in Maidenhead, UK, and Orlando, USA, it offers strategic and operational programs, adapting training delivery to modern demands for efficiency and accessibility.

Daily rate
Location
United Kingdom

Open Dawes Training

(0 reviews)

Open Dawes Training specializes in enhancing communication skills, with a strong focus on presentation and public speaking. Their interactive training and coaching aim to boost confidence, ability, and willingness to effectively engage in various professional scenarios, from pitching and interviewing to managing tough conversations. They offer tailored support to optimize communication in sales and meetings, as well as helping sports professionals communicate effectively with stakeholders. Their unique approach emphasizes personal development and leveraging individual strengths to unlock potential opportunities and ensure impactful communication.

Daily rate
Location
United Kingdom

Open Mind Management

(0 reviews)

Open Mind Management, established in 2010 in Latvia, is a global business consulting company. It offers a range of services including diagnostics, consulting, coaching, and training, focusing on personal and business development for sustained success. As representatives of Clutterbuck Coaching and Mentoring International in Eastern Europe and Genos International Emotional Intelligence products in Central and Eastern Europe, they are renowned for their expertise in leadership development and emotional intelligence. Their approach emphasizes understanding client needs before making recommendations and supporting clients in achieving their goals with comprehensive training in new skills and methodologies.

Daily rate
Location
Latvia

Opportunity Global

(0 reviews)

Opportunity Global partners with organizations and charities to develop bespoke training programs that combine technical skills with human-centric aptitudes. Their focus is on preparing candidates for the future by instilling confidence and capability. The company emphasizes life-long learning and offers short programs tailored to improve communication, data-driven decision-making, and resilience in the workforce. They also address social issues such as menopause awareness to enhance workplace understanding. Unique aspects of their offerings include a mixture of technical and personal skill development, a focus on adaptability and resilience, and courses related to emerging fields like Cyber Security.

Daily rate
£800
Location
United Kingdom

Optimum.consulting - Now a Fusion5 company

(0 reviews)

Optimum Consulting specializes in assisting clients within the manufacturing, wholesale, and retail industries to optimize their systems using Microsoft Dynamics 365 and Power Apps. The company focuses on helping organizations address challenges related to customer engagement, process optimization, and e-commerce transformation. By employing a hybrid implementation model combining Agile and Waterfall methodologies, Optimum Consulting ensures efficient and rapid system integration. The company's services include ongoing managed support to leverage the latest technological advancements, ensuring businesses remain competitive and adaptable to changing market demands.

Daily rate
Location
Australia

Orange8

(0 reviews)

Orange8 focuses on providing tailored training solutions that are practical and specific to each unique client situation. They emphasize team development, leadership, sustainability, sales and customer orientation, time management, and effective communication. Their approach is not about following a single model or dictating a trainer's methods but about addressing the specific challenges clients face with customized tools and events. Their experience in team and individual coaching makes them stand out in their dedication to improving organizational and personal effectiveness.

Daily rate
US$1,000
Location
Netherlands (Kingdom of the)

Others Unlimited

(0 reviews)

Others Unlimited specializes in communication and empathy training designed to enhance interpersonal skills and foster better team dynamics. Led by Karen Faith, the programs emphasize deep listening, observation, and perspective-taking, targeting organizations looking to improve their understanding and interaction with customers, clients, or colleagues. Their offerings are known for empowering participants with skills like curiosity, non-judgment, and self-awareness. While not a substitute for DE&I training, the company's approach provides a foundational improvement in workplace harmony, making it a valuable asset to any business seeking to improve internal and external relationships.

Daily rate
Location
United States of America (the)

Outbound Squad

(0 reviews)

Outbound Squad specializes in outbound-led sales training. Their focus is on improving sales outcomes by analyzing successful past deals, identifying key industries and personas, and effectively utilizing all communication channels, with a preference for phone-based outreach. They emphasize practical techniques for warming up outbound efforts through intros, referrals, and previous relationships. Outbound Squad distinguishes itself by simplifying sales documentation processes and addressing the high forgetfulness rate of sales training by employing strategies that enhance retention and practical application.

Daily rate
US$1,000
Location
United States of America (the)

Showing 529 540 of 875 Training Providers

Top 5 Corporate Customer Service and Support Courses

Effective Communication Techniques

Learning how to interact clearly and empathetically with customers to understand and address their needs.

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Problem-Solving Strategies

Developing methods for efficiently resolving customer issues and turning challenges into positive experiences.

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Customer Relationship Management (CRM)

Understanding how to use CRM systems to manage customer interactions, track service history, and personalize support.

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Technology in Customer Support

Exploring the role of digital tools, such as chatbots and automated service systems, in enhancing customer service efficiency.

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Customer Feedback and Improvement

Studying how to collect, analyze, and act on customer feedback to continuously improve service quality and customer satisfaction.

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