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Negotiation Skills

Negotiation Skills

This course is designed to help professionals improving their negotiations skills with any counterparty, internal or external to the company. It is built around very practical case studies and role plays covering the most common situations they are facing on a regular basis.

500 learners trainedEnglish

Offered by Welkin

Course overview

What you'll learn

  • Understand the basic rules of negotiation
  • Know the steps of the negotiation process
  • Appreciate their negotiation environment
  • Know the laws of influencing
  • Adapt to negotiation styles
  • Know how to deal with a difficult negotiator
  • Manage the ploys
  • Deal with conflictual situations
  • Be able to close a deal

Course content

3 sections · 0 modules

Session 1: Introduction • Course overview • What is a negotiation • The necessary conditions to make a negotiation possible • Negotiation in a long term relationship management context Session 2: Case study This case shows to what extent we continuously negotiate and demonstrate the conditions necessary for a negotiation to take place Session 3: The negotiation process • The four steps of the process • How to properly prepare a negotiation • How to run a negotiation Session 4: Dilemma game This “game” is quite efficient for the delegates to understand the impact of the negotiation style and the importance of a win-win approach Session 5: Case study This case is to apply in practice a key element of the negotiation preparation: the analysis of the alternatives • Delegates will then “play” the case Session 6: Personalities in negotiation • The “negotiation personalities” • How this could impact a negotiation • How this is important, particularly in a long term relationship

    Who it's for

      Offered by

      Welkin
      500 learners trained

      A training provider on The Training Marketplace. View their full profile to see trainers, reviews and other courses, then enquire directly.

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