Communication is at the heart of our lives. But are we doing it properly? The aim of this day is to review the various aspects of effective communication.
Offered by Welkin
2 sections · 0 modules
• Communication: Context, verbal and non-verbal communication, our filters • Non-verbal communication: Distance, location, body language, voice. • Listening skills: Active listening, advanced questioning, understanding expectations • Communication styles: Knowing your own style, adapting your communication to the other person’s style • Handling a difficult situation: Delivering bad news, conflict management
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View provider profileWelkin
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