Sylvie Dale

I'm a Learning & Development leader with 10+ years of experience designing and delivering software, workflow, and process training across SaaS and cloud-based platforms, including Salesforce and Google Analytics. Proven ability to simplify complex systems, improve user adoption, and shorten time-to-productivity by aligning learning solutions with business outcomes.

Expert across the full learning lifecycle, from needs analysis and instructional design to ILT and VILT facilitation, learning assessment, and ongoing coaching. Highly effective in cross-functional collaboration with sales, operations, IT, and marketing to drive performance, adoption, and retention.

Known for practical, human-centered learning that helps people feel confident using complex systems.