RecastSuccess

Recast Success offers a tailored approach to career transitions for mid-career professionals, blending in-person and online training. Their flagship offering, the CSM Bootcamp, spans 10 weeks and combines small cohort in-person sessions with self-paced online learning, covering customer success management. The company emphasizes practical experience with hands-on projects, ongoing support through weekly drop-in groups, and AI-powered tools. Recast Success maintains a diverse community through alumni events, mentor matching, and a robust employer network, which facilitates excellent culture fit hires at no cost to employers. Their strong focus on mentorship and collaboration sets them apart in the industry.

11 to 50

More than a week

Less than one day

Less than a week

One day

Bespoke, as required

Specific scheduled dates

Specific dates on a repeating basis

Some tailoring

Virtual - On-demand learning

Hybrid / blended

Virtual Instructor-Led Training (VILT)

In Person

Up to 30

Intern

Executive

Junior

Analyst

Associate

Director

Partner

Manager

Non Financial Manager

Graduate

Board level - C-suite

USA (West Coast)

USA (East Coast)

USA (Other)

Asia

Europe

Australasia

India

Canada

RecastSuccess default trainer

Leadership Styles

Customer Service and Support

Customer Data Management

LGBTQ+ Inclusion

Employee Resource Groups (ERGs)

Gender Equality

Inclusive Recruitment and Retention

Adapting Communication Styles

Confident Presenting

CRM Strategy and Planning

Cross Cultural Communication

Conflict Resolution and Mediation

Cultural Competence

Conflict Resolution for Management

CRM Software Implementation

Career Development

Coaching and Mentoring

Community Engagement and Outreach

Age Diversity

Training Needs Analysis

Storytelling for Professionals

Allyship and Advocacy

Understanding Diversity and Inclusion

Unconscious Bias

Training Program Design

Team Building and Collaboration

Religious and Belief Inclusion

Sales Pipeline Management

Sales Analytics and Reporting

Anti Harassment and Anti Discrimination

Race and Ethnicity

Public Speaking

Neurodiversity

Emotional Intelligence

Performance Evaluation

Negotiation Skills

Emotional Intelligence in Communication

Intersectionality

Equity and Social Justice

Meeting Facilitation

Decision Making and Problem Solving

EDI Metrics and Accountability

Feedback and Constructive Criticism

General Management

Inclusive Policy Development

Disability Awareness and Inclusion

Global Diversity and Inclusion

Implicit Bias

Inclusive Communication

Inclusive Leadership

Inclusive Technology and Digital Accessibility

Learning Management Systems