Mark Daitz, trainer at MCA Training International

About this trainer

Associate and Coach, South Africa Mark is an MCA Certified Coach and manufacturing leadership specialist with over four decades of experience in manufacturing and operations across South Africa, Eswatini, the United Kingdom and continental Europe. Educated in both South Africa and the UK, his passion for craftsmanship and excellence began early and led to a Cabinet Maker’s qualification completed in West Germany, followed by a Production Management Diploma in Cape Town. Mark has held senior leadership roles throughout his career, always putting people first and systems second. As Factory Manager at Tradewinds Parasol, he guided the company to ISO 9001 certification while quadrupling output and growing the workforce to 80 employees. He later served as Managing Director of Inka Parasols, building a small operation into a globally competitive manufacturer exporting to the West Indies, the United States, Africa and the Middle East. As General Manager of BTI Branding Solutions, he helped secure major national accounts such as Sasol and Tiger Wheel & Tyre. After a 15-year tenure as Managing Director of Inka Holdings, he continues to consult for the company while dedicating more of his time to coaching and facilitation. His coaching, accredited as MCA Coach Level 1, reflects natural empathy, careful listening and a strong commitment to helping others grow. Outside of work, Mark is passionate about fine art photography, rugby and Formula One. He is known for integrity, humility and quiet strength, qualities that make him both a respected professional and a trusted coach and mentor.

Languages
English
Delivers in
Africa
Customisation
Off the shelfSome tailoringFull course design

Subjects

Leadership (32)

General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team
Show all 32 Leadership subjects
Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessTrust and Psychological SafetySituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making

Management (55)

Business AdministrationSWOT AnalysisCorporate GovernanceContinuous ImprovementBusiness StrategyLeadership StylesInnovation and Commercialisation PathwaysDigital MarketingTradeMarketingBusiness ProcessessBrand Management
Show all 55 Management subjects
AgileAdvertising and PromotionConflict ResolutionChange ManagementClimate ChangeCoaching and MentoringCompensation and BenefitsCompetitive Analysis for ManagementStrategic PlanningTeam Building and CollaborationTalent ManagementSupply Chain ManagementOrganisation BehaviourData AnalysisRecruitment and SelectionQuality ManagementProject ManagementProduct DevelopmentProcess OptimizationPricing StrategiesEmotional IntelligencePerformance ManagementEmployee Training and DevelopmentEmployee RelationsLabor Relations in ConstructionEcosystem DevelopmentResponsible AI at Ecosystem ScaleMarket ResearchNetwork EffectsInventory ControlFacilitiesDecision-Making and Problem-SolvingDiversity and Inclusion in Construction TeamsSustainable EntrepreneurshipSocial InnovationGeneral ManagementDisability inclusionSocial EnterpriseAccessibility awarenessSustainable BusinessWorkplace accessibilityLean Six SigmaWorkforce Development and Training

Sales (26)

Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning
Show all 26 Sales subjects
Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales

Contact for pricing

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Mark Daitz — MCA Training International | TTM