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100 posts

Page 8 of 9

Square Mile Global Consulting Review Other
16 Dec 20251 min read

Square Mile Global Consulting Review

Having spent over 30 years delivering training across sectors, I have learned that when it comes to technical content, especially accounting and reporting, clarity, practicality and relevance matter far more than slick slides. That is why I am impressed by how Square Mile Global Consulting approach things.

Robert Woods
Strong Teams: Why Clear Writing Shapes Retention Other
16 Dec 20251 min read

Strong Teams: Why Clear Writing Shapes Retention

Keeping the right people on staff is far cheaper than constantly recruiting, onboarding and retraining.

The Hidden Costs of Poor Writing in the Workplace Other
15 Dec 20251 min read

The Hidden Costs of Poor Writing in the Workplace

Poor writing isn’t just annoying; it’s expensive. Studies show subpar writing drains U.S. businesses of more than a trillion dollars every year. That’s time wasted, projects stalled, and customers lost.

Working in a Call Centre is not for the Faint-Hearted Other
2 Dec 20251 min read

Working in a Call Centre is not for the Faint-Hearted

Working in a call centre is not for the faint hearted. The environment can be stressful and challenging. Customers don’t call to pass the time of day or enquire about your health, they call because something is not working the way it should work which can be having a huge impact on their business, increasing urgency and most likely elevating the calmest demeanour.

Rachel Shackleton
The Hidden Demands of Call Centre LeadershipOther
2 Dec 20251 min read

The Hidden Demands of Call Centre Leadership

Call centre leadership asks more of managers than most people realise. The role demands constant balancing: Of KPIs, customer expectations, systems challenges, hybrid working, and a team of agents who each bring different levels of confidence, emotional resilience, and communication skills to the table.

Cath St Leger
The Missing Curriculum titleOther
20 Nov 20251 min read

The Missing Curriculum title

Traditional education prepared us to analyse, debate, and present—but not to express vulnerability, acknowledge our human needs, or create genuine understanding. We graduated with impressive technical skills but were left to figure out the most fundamental aspect of collaboration: honest, effective communication.

JoannaTaylor
Writing for Impact: How Business Writing Skills Drive Productivity & Engagement titleOther
15 Nov 20251 min read

Writing for Impact: How Business Writing Skills Drive Productivity & Engagement title

After more than two decades of teaching writing across classrooms, workshops, and seminars, I’ve seen one truth hold steady: clear writing drives better results.

Playwork Review Other
4 Nov 20251 min read

Playwork Review

After more than 30 years in the training world, I’ve seen just about every style of learning imaginable - from slick and corporate to stiff and soulless. So when I find a company that captures what I think training should be, I take notice. PlayWork are one of those rare few.

Robert Woods
Thrive Together Training and Coaching ReviewOther
30 Oct 20251 min read

Thrive Together Training and Coaching Review

If you want mental-health training that feels authentic, grounded, and designed for real people - not PowerPoint slides that seem cool at the time but have no impact- Thrive Together is a great place to start.

Robert Woods
Trelease Communications Review titleOther
16 Oct 20251 min read

Trelease Communications Review title

What I like about Trelease Communications is that they don’t treat communication as decoration.

Robert Woods
Green Key Personal Development Review Other
2 Oct 20251 min read

Green Key Personal Development Review

I’ve been in the training space for three decades, and I’ve lost count of how many providers promise transformation but actually deliver little more than a good day out of the office. Green Key are different.

Robert Woods
Joanna Taylor & Associates Review Other
23 Sept 20251 min read

Joanna Taylor & Associates Review

At the Training Marketplace we are always on the lookout for exceptional Trainers and Coaches, especially if they offer something unique that really makes a difference to their clients.

Peter Evans

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