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OtherWhy Your Best Managers Are Losing People: A Case Study
There was nothing wrong with the team on paper. Deadlines were met. The product worked. The manager was experienced, technically sharp, and well-liked. But turnover was creeping up, and nobody could point to a clear reason why.
OtherWhy Difficult Conversations Are a Customer Satisfaction Strategy
Nobody in events or hospitality gets into the industry to deliver bad news. But bad news is part of the job. A vendor has fallen through. A detail was missed. The client in front of you is unhappy, and how you handle the next three minutes will determine whether they leave as a loyal customer or a negative review.
OtherWhy Your IT Team's Performance Problems Are Not a Training Problem
IT organisations are among the most heavily trained workforces in any sector. Technical skills, certifications, agile frameworks, leadership programmes. And yet the same problems keep surfacing . the investment is significant and ongoing.
OtherAI - The Most Disruptive Innovation in Human History
Ask the Right Question “How disruptive do you think AI is going to be?” It’s the wrong question. The better question is:
OtherWhy Many Strong Leaders Quietly Burn Out
You’re performing well. Targets are met. Meetings are attended. Decisions are made. From the outside, performance looks solid — sometimes exceptional. Most senior leaders I work with are doing fine. But when the door closes, the title is set aside, and trust allows for different questions, many are confronted with a quieter, more personal one: Am I actually well?
OtherThe Future of Work: Five Key Skills to Remain Relevant
The global workplace is in the midst of a seismic shift. Digital technologies, automation, artificial intelligence (AI), globalization, and evolving workforce expectations are transforming how, where, and why we work. The predictability of traditional career paths is fading, replaced by fluid, dynamic roles that demand adaptability, emotional intelligence, continuous learning, and collaborative leadership.
OtherHow Soft Skills can future -proof your business
It’s widely recognised that businesses with greater numbers of skilled staff have higher levels of innovation, productivity and profitability. But when considering the specific skills required to operate a successful business, many organisations focus on the hard skills required to make a product or deliver a service. They often neglect the soft skills that are a necessary complement to these hard skills. And do so at their peril.
OtherI bet you didn’t sign up to be the office parent…
I bet you didn’t sign up to be the office parent… …and if you feel that’s exactly what you’ve become, you are not alone! From creating and managing policies and procedures, making sure every employee feels safe and hear, you’re not mediating stand-offs, decoding passive-aggressive emails and wondering whether people really are ‘fine’ as they say.
OtherNo Big Rubber Shoes: A Jaded Practitioner's Guide to Building on Jube
I am Richard, the developer of Jube, which is open-source software for real-time Anti Money Laundering and Fraud Detection. I like value chains [a lot] for the distribution of Jube, which means that I spend my time slinging code or scaffolding infrastructure, while working with System Integrators (SIs) to hold out value propositions to their clients, with whom they have deep trusted relationships.
OtherPractical Insights for Navigating the New IPSAS 47 Revenue
IPSAS 47 is a new standard on revenue effective for periods beginning on or after 1 January 2026. The standard brings significant changes to how revenue is recognised and is based on the principles in IFRS 15 Revenue from Contracts with Customers but aligned to the public sector context.
OtherHow to enhance your firm’s compliance training during regulatory change
From the Consumer Duty to the more recent focus on Non-Financial Misconduct (NFM), firms are increasingly facing cultural, behavioural and governance-driven expectations, presenting both risks and opportunities.
OtherIPSAS: A Moving Goalpost with Implementation Challenges
There have been important updates to the International Public Sector Accounting Standards (IPSAS) since 2025. As IPSAS Standards continue to evolve to reflect modern financial realities, they often come with technical complexities around measurement and adoption.
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