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OtherWhat's the Missing Piece in How You Set Goals?
We've all done it. Set a goal with real conviction (to get fitter, finally tackle that project, change how you lead) and watched it quietly evaporate a few weeks later. Why? Was it that you didn't want it enough? Or was something else missing?
OtherYour AI Policy May Be Working. Your People May Not Be.
Many financial services firms have moved quickly to establish AI policies, governance frameworks and approval processes. That's necessary. But it doesn't answer a more difficult question:
OtherThe Eight Behavioural Risks of AI
Artificial intelligence is developing at remarkable speed. Organisations are investing heavily in new tools, employees are finding new ways to use them, and regulators are increasingly focused on ensuring that AI is deployed responsibly.
OtherIs Your Organisation Sitting on the Same Leadership Gap? Five Questions Worth Asking
Brentwood Borough Council and Rochford District Council didn't set out to write a case study. They set out to solve a specific, familiar problem: frontline supervisors who had earned their authority through years of doing the job, but had never been formally trained to lead people. It's a problem so common in local authorities and housing associations that it rarely gets flagged as urgent. It shows up quietly, as inconsistency rather than crisis. A policy applied one way by one supervisor and differently by another. A difficult conversation avoided rather than had. A standard that slips slightly because no one is quite sure whose job it is to hold the line.
OtherFrom Depot Floor to Boardroom: How We Built a Leadership Programme Two Councils Actually Wanted to Attend
When Brentwood Borough Council and Rochford District Council came to Acudemy, they weren't looking for another off-the-shelf leadership course. They had already tried the market and found it wanting.
OtherThe 2026 Revised Women’s Health Strategy
A recent social media post from Dr Nighat Arif captures my thoughts about the 2026 revision of England’s Women’s Health Strategy, despite real ambition, there is a gap between promise and practice. That sums up how I feel.
OtherWhy 20‑ and 30‑Somethings Need Menopause Support at Work
Menopause is too often treated as something that only happens later in life. That’s a dangerous myth. Perimenopause, early menopause, surgical menopause, medically induced menopause and premature ovarian insufficiency (POI) can begin in your 20s, 30s or 40s, and transgender men and non‑binary people who have ovaries can also experience these transitions. If employers don’t normalise conversations now, younger, transgender and non‑binary colleagues suffer in silence, careers stall, and organisations lose talent and productivity.
OtherDon’t train harder, train smarter
How can essential soft skills be trained effectively for employees who are facing a continuously high workload and time constraints? “Sorry, I’m too busy, there is no time left in my diary for training!” Does this resonate and sound familiar? In more and more companies across different industries employees need to be constantly available, on the job and even on-call ready. The high workload and performance pressure does not allow much off-the-job time. Therefore lots of companies have started to significantly squeeze the time budget that is allocated to employees’ training and continuous education.
OtherTrusted Advisor, a key competence of a salesperson
What does it take to be recognized by customers as TRUSTED ADVISOR? Interpersonal and soft skills determine whether we succeed in our role as Sales Representative or Key Account Manager. In the past, knowledge was a USP and differentiator. AI has eroded and will further diminish the value of specific knowledge. In this VUCA world, salespeople make the difference rather than the products or services sold. Selling is increasingly about influencing, encouraging, helping, challenging, consulting, and accompanying the customer along the entire selling cycle and beyond.
OtherWhat makes a top performer in Sales
Why are some people in sales and business development more successful than others? In most industries, being successful in B2B sales has shifted from selling a great product or service to much more complex solutions. What matters, is not only WHAT YOU SELL, increasingly important is HOW YOU SELL. Selling is not an art, nor a talent, it is competence. Assessments have revealed that top performing salespeople share 6 characteristics and skills, independent of the industry they serve and the kind of product or service they sell.
OtherCross-Cultural Engagement: It Matters Most in the Age of AI
AI is rapidly changing the work of negotiation. Zoom reports that 54% of employees want post-meeting summaries and action items, while only 39% receive them. The point is not that every negotiator is using automated transcripts yet; it is that AI is rapidly normalising the capture, compression and redistribution of commercial conversation. That makes cross-cultural judgement even more important, because what gets transcribed is not always what was meant, and what gets summarised is not always what mattered.
OtherAI Governance Cannot Be Left for only the Giants to Negotiate
Last year, I had the privilege of moderating a Council of Europe Hackathon on democracy: Outsmart Disinformation, Protect Free Speech. The event sat within the wider New Democratic Pact for Europe, a project concerned with revitalising democracy at a time of rising polarisation, declining trust, digital manipulation and democratic backsliding.
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