The Forum
About The Forum
Visit WebsiteThe Forum is a pioneer in customer operations training, focusing on innovation and best practices across contact centers, digital, field, back office, and retail services. Established in 2000, it serves as a trusted hub for professionals to learn, share, and network. Offering both virtual and in-person learning through its Learning Academy, the Forum provides flexible, on-demand modules, professional accreditation, and benchmarking standards. Additionally, it offers bespoke consultancy services to tailor solutions for organizational challenges, emphasizing best practice and continuous improvement in customer operations.
- Location
- United Kingdom
- Group size
- 1+
- Daily rate
- £500
- Number of employees
- 11 to 50
- Years trading
- 26
- Has own premises
- Yes
- Apprenticeships
- No
- Funded Courses
- No
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Trainers
The Forum default trainer
26 years experienceThe Forum is a pioneer in customer operations training, focusing on innovation and best practices across contact centers, digital, field, back office, and retail services. Established in 2000, it serves as a trusted hub for professionals to learn, share, and network. Offering both virtual and in-person learning through its Learning Academy, the Forum provides flexible, on-demand modules, professional accreditation, and benchmarking standards. Additionally, it offers bespoke consultancy services to tailor solutions for organizational challenges, emphasizing best practice and continuous improvement in customer operations.
