About this trainer
Mike leads on all our Business Skills training. From deep discovery of your needs, through design and delivery of the training you will be in great hands at every step of the process. Mike has delivered successful training programs to every organisational level, in most business sectors from Calgary, Canda in the west to Jakarta, Indonesia in the east and pretty much everywhere in between.
- Qualifications
- MBA, M NLP,
- Experience
- 23 years
- Languages
- English, Spanish, German, Italian
- Delivers in
- USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina
- Customisation
- Off the shelfSome tailoringFull course design
Subjects
Leadership (32)
Relationship managementUnderstanding EnterpriseTransformational LeadershipServant LeadershipAuthentic LeadershipSituational LeadershipEthical LeadershipAdaptive LeadershipSelf-AwarenessSelf-ManagementSocial AwarenessEmpathy
Show all 32 Leadership subjects
Team DevelopmentTrust and Psychological SafetyDecision-MakingBuilding High-Performing TeamsProblem IdentificationAnalytical ThinkingCreative Problem SolvingDecision AnalysisRisk Assessment and MitigationEthical Decision MakingConflict Management StylesNegotiation StrategiesMediation and FacilitationConstructive FeedbackManaging Difficult PeopleBuilding a Positive Work EnvironmentCommunication and CollaborationConflict Resolution EIConflict Resolution TeamGeneral Leadership
Management (51)
MarketingBusiness StrategyCompetitive Analysis for ManagementStrategic PlanningSWOT AnalysisCorporate GovernanceChange ManagementSupply Chain ManagementProcess OptimizationQuality ManagementInventory ControlProject Management
Show all 51 Management subjects
Lean Six SigmaRecruitment and SelectionEmployee Training and DevelopmentPerformance ManagementCompensation and BenefitsEmployee RelationsTalent ManagementMarket ResearchBrand ManagementDigital MarketingAdvertising and PromotionProduct DevelopmentPricing StrategiesLeadership StylesEmotional IntelligenceTeam Building and CollaborationDecision-Making and Problem-SolvingConflict ResolutionCoaching and MentoringGeneral ManagementClimate ChangeAgileOrganisation BehaviourData AnalysisBusiness ProcessessBusiness AdministrationContinuous ImprovementFacilitiesTradeWorkforce Development and TrainingLabor Relations in ConstructionDiversity and Inclusion in Construction TeamsSustainable BusinessSustainable EntrepreneurshipSocial EnterpriseSocial InnovationDisability inclusionAccessibility awarenessWorkplace accessibility
Sales (26)
Consultative SellingRelationship SellingSolution SellingObjection HandlingClosing TechniquesCRM Strategy and PlanningCRM Software ImplementationCustomer Data ManagementCustomer Service and SupportOrder ManagementRetail Selling TechniquesVisual Merchandising
Show all 26 Sales subjects
Customer ExperienceInventory ManagementStore OperationsSales NegotiationSales Pipeline ManagementSales Analytics and ReportingSales Process OptimizationSales Force AutomationSales Metrics and KPIsSales Training and EnablementSales Territory PlanningRetail Sales AnalyticsGeneral SalesCold calling
Communication and Professional Development (42)
Storytelling for ProfessionalsCross-Cultural CommunicationMeeting FacilitationNegotiation SkillsFeedback and Constructive CriticismEmotional Intelligence in CommunicationAdapting Communication StylesEffective Email WritingReport Structure and FormattingDocument Editing and ProofreadingProposal Writing SkillsSocial Media and Business Communication
Show all 42 Communication and Professional Development subjects
Legal and Ethical Considerations in WritingWriting for Different AudiencesPowerful PowerPoint PresentationsDynamic Presentations Delivery TechniquesInteractive Presentation MethodsVirtual Presentation SkillsEffective Use of Data in PresentationsAdapting Presentations for Different AudiencesPeer Review and Feedback for PresentationsPresentation SkillsBuilding Trust in Professional RelationshipsEffective Networking StrategiesMentoring and Being MentoredCollaborative Decision-MakingTeam Building and CommunicationManaging Difficult ConversationsCultural Competence in the WorkplaceBuilding a Personal BrandEffective Prioritisation TechniquesSetting and Achieving SMART GoalsProactive Time-Blocking StrategiesTask Delegation and Team ProductivityStrategic Planning for Time ManagementStress Management and Work-Life BalanceUtilizing Technology for ProductivityEffective Meeting ManagementPublic SpeakingConfident PresentingPresentation and Pitch DeliveryGeneral Communication and Professional Development
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