General training capacity
Trainer for Hamilton Mercer
About
Hamilton Mercer provides customer service training and personal development courses aimed at increasing the capability, motivation, and performance of people. Since 2007, they have worked with organizations of all sizes, across various sectors. Their CPD accredited courses cover a wide range of customer service skills for different roles, including professional telephone and email writing skills, complaint handling, and service excellence culture creation. They emphasize practical, focused content that is relevant and applicable to the audience's work environment.
- Languages
Subjects
Leadership
Decision-Making and Problem-Solving
Team Building and Collaboration
Communication and Collaboration
Management
Leadership Development
Communication and Professional Development
General Communication and Professional Development
General Communication and Professional Development
Effective Communication Skills
Emotional Intelligence in Communication
Availability
Coming soon