General training capacity

About this trainer

First Friday specializes in change management and training services focused on systems transformations and capability building in the retail sector. They are experts in facilitating sustainable change programs and providing expert-led training to enhance skills and knowledge. Their courses cover various areas including Retail Basics, Change Management, and Management & Personal Development, tailored for both individuals and teams. They emphasize the importance of equipping teams to adapt and excel in the use of key business software and tools, ensuring improved performance and efficiency. With a strong background in retail, First Friday has worked with over 100 of the world’s biggest brands in multiple regions, offering unique insights and experiences to their clients.