About this trainer
Toni Eastwood OBE MBA is an award-winning business mentor, executive coach, facilitator, trainer and non-executive leader with more than 35 years’ experience spanning leadership and management development, talent, organisational growth, small business support and social impact. She is a recognised subject matter expert in leadership and management, retail, transport and logistics, and small business growth, with extensive experience designing and delivering development programmes, coaching and mentoring leaders, facilitating workshops and masterclasses, and supporting organisations through growth, change and transformation. Her work has included senior-level assignments, client consultancy, board-level contribution and programme delivery across the private, public and third sectors. Toni is particularly known for her expertise in leadership and management development, women’s progression, talent strategy, organisational development, entrepreneurship and workforce capability. Recognised with an OBE for services to equal opportunities, Toni combines deep expertise with commercial insight, practical delivery experience and an engaging, people-centred style. She works with senior leaders, managers, founders, SMEs and delivery partners to create clarity, strengthen capability and deliver meaningful results. SUBJECT MATTER EXPERTISE • Business Strategy • Leadership and management • Retail leadership, talent and workforce development • Transport and logistics, Sector Development, leadership, skills and workforce capability • Small business growth and entrepreneurship • Executive coaching and mentoring • Facilitation and workshop delivery • Change Management • Talent and succession development • Women in leadership and women in non-traditional sectors • Sales and Marketing • Partnership development and stakeholder engagement
- Qualifications
- • Heroic Master Coach, 2021 • Optimize Coach, 2019 • Diploma in Performance Coaching, Newcastle College, 2003 • NVQ Level 5 in Training and Development, CIPD, 2000 • MBA, University of Bedfordshire, 1997 • Diploma in Management Studies, University of Bedfordshire, 1996 • Certificate in Management, North Herts College, 1994 • NLP Fundamentals, Sue Knight Associates Mentor 1992 • Train the Trainer, Clutterbuck Associates 1992
- Experience
- 36 years
- Languages
- English
- Delivers in
- USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanadaSouth AmericaCentral America and the CaribbeanMiddle East (excluding UAE)AfricaChina
- Customisation
- Full course design
Subjects
Finance (35)
Cash flowFinancial Statement AnalysisInternational tax planningAccountingAccounting StandardsComputerised accountingBookkeepingBanking operationsBaselCost ManagementAnti Money Laundering (AML) and Know Your Customer (KYC)Budgeting
Show all 35 Finance subjects
Budgeting and ForecastingCapital adequacyCapital BudgetingComplianceTaxCybersecurity and financial crime preventionEnterprise Risk ManagementRegulatory ComplianceMortgageInternal ControlsManagement accountingDue DiligenceFinance for non Financial managersFinancial AnalysisFinancial Ratios and AnalysisFinancial reportingFinancial Risk AssessmentForecastingFraud prevention and detectionGAAPIslamic Banking and FinanceGeneral FinanceIFRS
Leadership (32)
General LeadershipEmpathyAdaptive LeadershipRisk Assessment and MitigationAuthentic LeadershipAnalytical ThinkingSelf-ManagementConflict Management StylesCreative Problem SolvingConstructive FeedbackConflict Resolution EIConflict Resolution Team
Show all 32 Leadership subjects
Building a Positive Work EnvironmentBuilding High-Performing TeamsCommunication and CollaborationSelf-AwarenessTeam DevelopmentTransformational LeadershipUnderstanding EnterpriseSocial AwarenessTrust and Psychological SafetySituational LeadershipServant LeadershipRelationship managementProblem IdentificationNegotiation StrategiesMediation and FacilitationEthical LeadershipEthical Decision MakingDecision AnalysisManaging Difficult PeopleDecision-Making
Human Resources (50)
Performance Appraisal MethodsDiversity and InclusionPerformance Metrics and KPIsTrain The TrainerLGBTQ+ InclusionGender EqualityEmployee Resource Groups (ERGs)Inclusive Recruitment and RetentionConflict Resolution and MediationCultural CompetenceCareer DevelopmentCommunity Engagement and Outreach
Show all 50 Human Resources subjects
Talent AnalyticsData Collection and Analysis for HRSelection TechniquesData Privacy and SecurityAge DiversityTraining Needs AnalysisAllyship and AdvocacyUnderstanding Diversity and InclusionUnconscious BiasTraining Program DesignReligious and Belief InclusionReward and RecognitionAnti-Harassment and Anti-DiscriminationRecruitment StrategiesRace and EthnicityOnboarding and OrientationNeurodiversityPredictive AnalyticsPerformance Improvement PlansPerformance EvaluationEmployer BrandingIntersectionalityEquity and Social JusticeEDI Metrics and AccountabilityFeedback and CoachingGoal Setting and Performance PlanningInclusive Policy DevelopmentDisability Awareness and InclusionGlobal Diversity and InclusionHR Metrics and ReportingHR Technology and SystemsImplicit BiasInclusive CommunicationJob Analysis and DesignTackling Sexual HarassmentInclusive LeadershipInclusive Technology and Digital AccessibilityLearning Management Systems
Management (51)
Business AdministrationSWOT AnalysisCorporate GovernanceContinuous ImprovementBusiness StrategyLeadership StylesDigital MarketingTradeMarketingBusiness ProcessessBrand ManagementAgile
Show all 51 Management subjects
Advertising and PromotionConflict ResolutionChange ManagementClimate ChangeCoaching and MentoringCompensation and BenefitsCompetitive Analysis for ManagementStrategic PlanningTeam Building and CollaborationTalent ManagementSupply Chain ManagementOrganisation BehaviourData AnalysisRecruitment and SelectionQuality ManagementProject ManagementProduct DevelopmentProcess OptimizationPricing StrategiesEmotional IntelligencePerformance ManagementEmployee Training and DevelopmentEmployee RelationsLabor Relations in ConstructionMarket ResearchInventory ControlFacilitiesDecision-Making and Problem-SolvingDiversity and Inclusion in Construction TeamsSustainable EntrepreneurshipSocial InnovationGeneral ManagementDisability inclusionSocial EnterpriseAccessibility awarenessSustainable BusinessWorkplace accessibilityLean Six SigmaWorkforce Development and Training
Marketing (26)
Brand EquityEmail MarketingContent CreationWeb AnalyticsGeneral MarketingPay-per-Click Advertising (PPC)Brand CommunicationAdvertising CampaignsCreative DevelopmentContent MarketingBrand ExtensionsBrand Identity
Show all 26 Marketing subjects
Brand StrategySearch Engine Optimization (SEO)Sales PromotionSocial Media MarketingBrand PositioningPublic RelationsProduct PositioningProduct Lifecycle ManagementProduct Launch StrategiesProduct Development ProcessPricing Strategies for MarketingNew Product InnovationIntegrated Marketing CommunicationsMedia Planning and Buying
Sales (26)
Sales NegotiationCustomer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceClosing TechniquesCold callingConsultative SellingSales Training and EnablementSales Territory Planning
Show all 26 Sales subjects
Sales Process OptimizationSales Pipeline ManagementSales Metrics and KPIsRetail Selling TechniquesSales Force AutomationSales Analytics and ReportingRetail Sales AnalyticsStore OperationsSolution SellingRelationship SellingOrder ManagementObjection HandlingInventory ManagementGeneral Sales
Communication and Professional Development (36)
Managing Difficult ConversationsMentoring and Being MentoredEffective Use of Data in PresentationsTask Delegation and Team ProductivityStress Management and Work-Life BalanceAdapting Communication StylesAdapting Presentations for Different AudiencesConfident PresentingCross-Cultural CommunicationCultural Competence in the WorkplaceVirtual Presentation SkillsBuilding a Personal Brand
Show all 36 Communication and Professional Development subjects
Building Trust in Professional RelationshipsCollaborative Decision-MakingTeam Building and CommunicationUtilizing Technology for ProductivityStorytelling for ProfessionalsStrategic Planning for Time ManagementSetting and Achieving SMART GoalsPublic SpeakingProactive Time-Blocking StrategiesEffective Meeting ManagementPresentation SkillsPresentation and Pitch DeliveryPowerful PowerPoint PresentationsEffective Networking StrategiesEffective Prioritisation TechniquesPeer Review and Feedback for PresentationsNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationBusiness GermanFeedback and Constructive CriticismGeneral Communication and Professional DevelopmentInteractive Presentation MethodsDynamic Presentations Delivery Techniques
Common (5)
ExcelVBAEntrepreneurshipESG Environmental, Social and GovernanceMathematics
Construction (15)
Project Planning and ManagementClient Engagement Strategies in ConstructionQuantity SurveyingNetworking and Partnership BuildingEnergy Efficiency in Building DesignMarketing for Contractors and BuildersConstruction Safety ManagementBusiness Development in ConstructionQuality Control in ConstructionGreen Building Standards (LEED, BREEAM)Sustainable Construction TechniquesWater Management in Construction
Show all 15 Construction subjects
Site ManagementConstruction Cost ManagementContract Management
training from £950