SAMIR FARAJ
Trainer for DISC Professional Training Center
With over 20 years of international experience, I am a recognized expert in IT Service Management and IT Governance, specializing in ITIL®, COBIT® 2019, and ISO standards (ISO 20000, ISO 27001, ISO 38500, ISO 31000, among others). My career spans leading large-scale IT governance transformations, service management implementations, and process optimization across government, banking, finance, IT, and manufacturing sectors. I excel at aligning IT services with business strategy, guiding organizations to achieve regulatory compliance, service excellence, and measurable efficiency gains. Having directed projects for ministries, municipalities, national authorities, and international banks, I bring proven expertise in embedding governance frameworks that reduce risk and elevate organizational maturity. As a trainer and thought leader, I deliver certification-grade programs and interactive workshops, and have developed widely adopted IT courses on Udemy, reflecting my passion for empowering IT professionals worldwide and advancing a culture of continuous improvement and digital transformation.About
With over 20 years of international experience, I am a recognized expert in IT Service Management and IT Governance, specializing in ITIL®, COBIT® 2019, and ISO standards (ISO 20000, ISO 27001, ISO 38500, ISO 31000, among others). My career spans leading large-scale IT governance transformations, service management implementations, and process optimization across government, banking, finance, IT, and manufacturing sectors. I excel at aligning IT services with business strategy, guiding organizations to achieve regulatory compliance, service excellence, and measurable efficiency gains. Having directed projects for ministries, municipalities, national authorities, and international banks, I bring proven expertise in embedding governance frameworks that reduce risk and elevate organizational maturity. As a trainer and thought leader, I deliver certification-grade programs and interactive workshops, and have developed widely adopted IT courses on Udemy, reflecting my passion for empowering IT professionals worldwide and advancing a culture of continuous improvement and digital transformation.
- Years experience
- 13
- Languages
- English, عربي
Subjects
Availability
Coming soon