CXSA - Customer Experience Institute, Advisory & Community

CXSA Middle East specializes in developing customer-centric companies by applying best-to-next practice thinking aligned with agile change frameworks suitable for the GCC region. Their expertise hinges on combining data-centric customer experience foundations with people-centric innovation to provide world-class education. They offer certifications in key areas such as Customer Experience, Customer Service, Patient Experience, UX, and Employee Engagement. Engagements are high-energy, fun, and educational, designed to challenge existing thinking and introduce new business value-building ideas. Their unique selling points include a focus on practical, usable certifications, connection with international thought leaders, and innovative learning strategies.