SH Retail Academy default trainer

About this trainer

SH Retail Academy (SHRA), founded in September 2019 by Mr. Lim Kim Heng, provides specialized retail training tailored to business transformation within the retail sector through digitalization and employee upskilling. The academy emphasizes aligning training programs with retail thought processes and needs, offering customizable programs, executive diplomas, and professional certificates delivered flexibly. Their offerings include a variety of training formats, including in-house and e-learning solutions, backed by a proven track record with over 642 training sessions for SMEs and MNCs in Malaysia. SHRA prides itself on unique retail-focused training, leveraging successful applications from Senheng's expertise.

Experience: 7 years

Delivers in: USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanada

Customisation: Full course design

Subjects

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Human Resources (5)

Career DevelopmentTraining Needs AnalysisTraining Program DesignPerformance EvaluationLearning Management Systems

Management (13)

Leadership StylesDigital MarketingMarketingBrand ManagementAdvertising and PromotionConflict ResolutionCoaching and MentoringTeam Building and CollaborationProduct DevelopmentPricing StrategiesEmotional IntelligenceMarket Research

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Decision-Making and Problem-Solving

Sales (12)

Customer Service and SupportCustomer Data ManagementCRM Strategy and PlanningVisual MerchandisingCRM Software ImplementationCustomer ExperienceSales Pipeline ManagementRetail Selling TechniquesSales Analytics and ReportingRetail Sales AnalyticsStore OperationsInventory Management

Communication and Professional Development (9)

Adapting Communication StylesConfident PresentingCross-Cultural CommunicationStorytelling for ProfessionalsPublic SpeakingNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive Criticism

training from £500

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