Outshine Telephone Training & Resources default trainer
Trainer for Outshine Telephone Training & Resources
About this trainer
Outshine is a training company with over 30 years of experience specializing in Employer Engagement, Customer Service, and Sales Training. It focuses on enhancing professional skills through effective communication and engagement techniques. The company offers virtual, in-person, and one-on-one coaching and is known for its practical, tailored training approach that inspires positive behavioral and attitudinal changes. Outshine's unique selling points include its emphasis on human connection, expertise in telephone training for sectors such as welfare to work and social care, and its focus on boosting employee confidence and customer interaction.
- Experience
- 33 years
- Delivers in
- USA (West Coast)USA (East Coast)USA (Other)AsiaEuropeAustralasiaIndiaUKUAECanada
- Customisation
- Full course design
Subjects
Leadership (1)
General Leadership
Human Resources (6)
Career DevelopmentTraining Needs AnalysisTraining Program DesignPerformance EvaluationGeneral Human ResourcesLearning Management Systems
Management (13)
Leadership StylesDigital MarketingMarketingBrand ManagementAdvertising and PromotionConflict ResolutionCoaching and MentoringTeam Building and CollaborationProduct DevelopmentPricing StrategiesEmotional IntelligenceMarket Research
Show all 13 Management subjects
Decision-Making and Problem-Solving
Sales (7)
Customer Service and SupportCustomer Data ManagementCRM Strategy and PlanningCRM Software ImplementationSales Pipeline ManagementSales Analytics and ReportingGeneral Sales
Communication and Professional Development (9)
Adapting Communication StylesConfident PresentingCross-Cultural CommunicationStorytelling for ProfessionalsPublic SpeakingNegotiation SkillsEmotional Intelligence in CommunicationMeeting FacilitationFeedback and Constructive Criticism
training from £500