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Customer Service and Support

Customer Service and Support is a crucial subject in business studies focused on the principles and practices of delivering exceptional Read more...

Found 24 Training Providers

Get Spence International AKA Bob Spence

Premium Provider

I will improve your ability to negotiate more profitably.

I improve profit through negotiation skills.

Especially responding to discount requests. Especially as part of a sales cycle or within a group negotiation. Especially C-level. and especially professional services. I am ex-Coutts Bank.

Location
United Kingdom
Daily Rate
£1,011

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The BCF Group

The BCF Group is renowned for delivering bespoke training courses designed to elevate the potential of your workforce. With a focus on business coaching, management training, and interpersonal skills, their courses are both inspiring and practical, tailored to meet the unique needs of your organization. The BCF Group’s approach to learning is interactive and engaging, ensuring that participants not only acquire new skills but are also motivated to apply them in their professional environment. Whether you're looking to enhance leadership qualities, improve team dynamics, or boost overall productivity, The BCF Group provides the tools and knowledge for sustained success.

Location
UK
Daily Rate

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Rahul Sinha Roy

Leadership professional with 23 years of experience, including 15 in Learning & Development and Organizational Development. Expert in managing high-performing teams, cross-functional collaboration, learning strategy, and content innovation. Proven track record in Sales, Customer Service, and Talent Management. Notable achievements include reducing operational costs by 13% at Vodafone and boosting productivity by 23% at Byju’s. Proficient in LMS platforms like Disprz and G-Cube, with industry exposure in Market Research, Telecom, Retail, and more. Open to freelance consulting and leadership opportunities. Based in Bangalore, willing to relocate and travel globally.

Location
India
Daily Rate

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AI vs Humans™️

AI vs Humans™️ is an innovative IT Services and Educational Support company dedicated to bridging the gap between technology and human potential. Our mission is to empower individuals and small businesses by providing accessible, effective, and user-friendly IT solutions and educational resources.

Location
South Africa
Daily Rate

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Calex

Calex is a multi-sector learning & development company that specialises in the design and delivery of innovative training programmes that deliver maximum performance impact. We possess over 20 years of experience and work with leading employers in the UK, Europe, China & the US. In particular, we harness the latest learning technologies; Virtual Classroom, Live Broadcasting and Connected Learning Apps, combining them with traditional methods, to maximise the quality, availability and effectiveness of training.

Location
Daily Rate

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Far North

We can help you grow your business with a winning Sales & Marketing Strategy. We provide training around Business and Enterprise using the Value Proposition and Business Model Canvas Our programmes are aimed at:- Ambitious businesses with capacity for high growth Entrepreneurs who would like to know how to create a business model and who would like to ensure their current planned model is robust Business owners planning to launch a new innovation and take a product to market Technology led businesses Innovative organisations

Location
United Kingdom
Daily Rate
£0£5

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Mosaic Solutions

Location
Daily Rate

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EuroFinance Training

EuroFinance Training holds a distinctive position in the banking and finance training sector in India, with its inception dating back to 1994. They have maintained a pioneering status by providing cutting-edge, practical training solutions to professionals. EuroFinance prides itself on tailored learning programs that are iteratively designed and developed to ensure they align with the best global practices and the current state-of-practice within the industry. Their courses are reputed for being the perfect fit for professionals aiming to augment their expertise and for companies that view training as a partnership in growth. Additionally, EuroFinance Training has introduced a 'Virtual Knowledge Centre' offering a selection of upcoming virtual programs.

Location
India
Daily Rate

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Hospitality Services Group

Hospitality Services Group is a premier hospitality support company with over 35 years of experience in planning parties and special events. They provide high-level professional personnel through a rigorous screening and training process, ensuring upgraded skill levels to deliver exceptional client service. The company offers a full range of services across front-of-house and back-of-house operations, with a focus on innovative cleaning services for various hospitality establishments. Recruitment is conducted globally, with international sites for interviewing and screening candidates. Their unique features include cutting-edge software applications for efficient communication and workforce management, a dedicated division for private and VIP events, in-store merchandising, retail solutions, and customized snack solutions for offices.

Location
United States
Daily Rate
US$500

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Strive Training

Strive Training offers fully-accredited courses aimed at empowering individuals with the skills and confidence needed to secure employment. Celebrated by over 85,000 learners since 2010, their courses are 100% free for those over 19 and unemployed, covering a wide range of areas including employability, business, leadership and management, IT skills, retail and hospitality, health and wellbeing, and logistics and warehousing. Strive Training provides both online and in-centre training options, with locations in Croydon and Hackney, and includes employment support such as access to job opportunities and personalized career advice.

Location
Daily Rate

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First Intuition Manchester

Offers high-quality accountancy training in AAT, ACCA, CIMA, and ICAEW courses. Focuses on face-to-face, personal service and building strong relationships with students.

Location
Daily Rate

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ThriveWithMonica

Support organisations globally with their learning strategy and learning needs Workshops to improve team dynamics using different psychometrics tools to deepen self awareness to enable effective communication in teams while improving performance and happiness Modular programs to foster new habits in sales and leadership teams focused on effectiveness and results.

Location
France
Daily Rate
€0€2,500

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Showing 1 12 of 24 Training Providers

Top 5 Corporate Customer Service and Support Courses

Effective Communication Techniques

Learning how to interact clearly and empathetically with customers to understand and address their needs.

** to Become a Top Provider

Problem-Solving Strategies

Developing methods for efficiently resolving customer issues and turning challenges into positive experiences.

** to Become a Top Provider

Customer Relationship Management (CRM)

Understanding how to use CRM systems to manage customer interactions, track service history, and personalize support.

** to Become a Top Provider

Technology in Customer Support

Exploring the role of digital tools, such as chatbots and automated service systems, in enhancing customer service efficiency.

** to Become a Top Provider

Customer Feedback and Improvement

Studying how to collect, analyze, and act on customer feedback to continuously improve service quality and customer satisfaction.

** to Become a Top Provider

Explore endless learning possibilities! Dive into diverse topics and find your perfect course on our marketplace today.

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Related Topics

CRM Software Selection

Understanding the criteria for choosing the right CRM software based on business needs and goals.

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Customization and Configuration

Learning how to tailor CRM software to meet specific business processes and requirements.

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Data Migration

Exploring strategies for transferring existing customer data into the new CRM system securely and accurately.

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